Smile: Loyalty Program Rewards
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (4,649)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
Refine
-
By rating
Great customer service! We appreciate the assistance and for the wonderful follow up! Lynn was very helpful! Thank you!
Thank you for taking the time to leave this review!
Smile has gone above and beyond helping me with all the questions I have. Great company with great support!
Thank you for taking the time to leave a review! I'm so glad that we could help.
- Angie and the Smile Team ✨
Hannah and Erin helped me resolve a frustrating Shopify Flow issue very quickly, and they were both extremely friendly and responsive the whole time. Thank you!
Thanks so much for taking the time to rate us 5 stars! 🤩
Smile.io staff are kind and helpful. Answered all of my questions promptly and accurately. The knowledgeable, helpful staff made migrating from our previous loyalty program a breeze. Special thanks to Lisa and Angie for your patience and help!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
Angie was of great assistance and quick to respond.
Thanks for leaving this review! We think Angie is great too!
Andreandana was very quick and helpful with an inquiry i had :)
Thank you for taking the time to leave this lovely review!
Not only is the app a great addition to my Shopify site - but also customer service is so quick to help and solve problems!! (Shout out to Lisa!)
We are so glad to hear Lisa was able to assist you (we think she's great too!) Thank you for this review.
I would highly recommend this app. I was not able to get the app to work correctly on my website. Lynn checked out the issue and found an error in less than 30 minutes.
We are so happy to hear that Lynn found a quick solution for you! Thank you for this lovely review.
Simple integration and great ways for customer to earn and redeem rewards. Dev team is very helpful with any issues. Angie really helped find my code errors with her eagle eyes.
Thank you for leaving this review. We think Angie is awesome too and we are happy to hear she was able to resolve things for you!
Smile: Loyalty Rewards Program is great overall. What stood out the most was the support from customer care. They were responsive, friendly, and genuinely helpful whenever I had questions or needed assistance.
Thank you for this kind review! We are so happy to hear our team were able to support you in a way you felt appreciated.
