Smile: Loyalty Program Rewards
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (4,649)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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We needed help integrating Smile on our mobile app and Lisa had us all set within minutes.
Thank you for taking the time to leave us this 5-star review! We're so glad that we could help ☺️
- Smile Team ✨
Really easy to use and the support has been great - especially Erin who got back to me really quickly with the technical issue I had. She sent me a very thorough email explaining things really clearly. Thank you so much!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
Very easy to use. Customer support is very timely.
Thank you for taking the time to leave this review!
A customer couldn't claim her points. Jade helped me solve the problem by letting me know that her points had expired. Problem solved.
Thank you for taking the time to leave this lovely review!
The support is the best I've ever had for an app. I've never gotten a canned response, they have addressed every question I've had and helped me figure out things even if it wasn't an issue on Smile's end. The best!!
We really appreciate this review and are so happy to hear our support were able to answer all of your questions! We'll always be here for any questions you have :)
Always very helpful if an issue comes up that I am unable to resolve on my own!
Thank you so much for leaving your review! We really appreciate it!
- Smile Team ✨
Ezra was incredibly helpful with helping me with an API key - the team are always very responsive & helpful.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Very pleasant. Support team has been wonderful in providing me with the assistance I need as I learn how to integrate my platform to theirs
We are happy to hear you've had a great experience with Smile and our support team - thanks for sharing!
Smile is great especially because of their customer service! Shelby was SO helpful! Within 5 minutes she was on a live chat with me, and took extra measures to help me find an answer to my issue. She was quick, friendly, and professional. Customer service chats are often unhelpful and frustrating, but I never have that issue with Smile! I would definitely recommend.
Thank you so much for taking the time to leave this rating! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Jade was super quick and helpfu!
Thank you for taking the time to leave this review! We are glad Jade was able to assist you - we think she's great too!
