Smile: Loyalty Program Rewards
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Reviews (4,649)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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Shelby was amazing to work with as I set up my SMILE program—friendly, knowledgeable, and incredibly helpful every step of the way. She made the whole process feel easy and even fun. Five stars!
Thank you for taking the time to leave us this 5-star review! We're so glad that we could help☺️
- Smile Team ✨
left chat before i was finished
Hi there,
Thank you for taking the time to leave this review. A member of the team has reached out personally to learn more.
Friendly customer service resolved a minor problem with some of my customers' points. Thank you!
We appreciate you leaving this lovely review - thank you!
Lynn helped me for a long time and helped me figure everything out I needed to know! So thankful for her hard work and dedication she never left the chat!
So glad you think Lynn is great - we do too!
We have recently implemented this into our business. We were looking for a referral program to incentivize our customers. So far we have already seen some benefits of adding this to our shopify store.
Thank you for taking the time to leave this review - we are glad you're already seeing benefits!
Very helpful customer service - actually able to chat with a real person and sort issue with a few clicks
Thank you for leaving this reveiw - we are so glad to hear our support team were helpful :)
Angie was great to work with. We've been loving smile for our customers!
We really appreciate this lovely review - thank you! So happy to hear you and your customers are loving Smile!
Angie was very good she dealt with my issue in a timely manner and treated it with urgency
So glad to hear you received great support from Angie :)
Angie is a responsible staff as she constantly follows up with me regarding my enquiry and after following her instructions, i was able to resolve the issue successfully. Really appreciate her follow ups.
Thanks so much for taking the time to rate us 5 stars! 🤩
We had some issues with the Smile.io app syncing to our Shoplify POS when it updates. It was easy enough to get help from Smile.io and they were able to figure out our problem within minutes!
I can see why we choose you for our loyalty program!
So glad to hear that you were able to resolve your issues quickly with the help of our support team! Thank you for this kind review :)
