Smile: Loyalty Program Rewards
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Reviews (4,649)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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Joana was excellent! I had so many questions and she was very kind and patient helping me answer every question and more!
Thank you for taking the time to leave this review :)
Cole was super helpful! They gave clear instructions and screenshots on how to resolve the issue I had.
Thank you for taking the time to leave this review! =)
Lynn was amazing in helping us sorting out the billing info!
Thank you so much for all the changes. Such a pleasure dealing with an efficient and competent person!
Thank you for taking the time to leave this review!
The support through Chat is prompt and always helpful.
Thank you for taking the time to leave us this 5-star review! We're so glad that we could help☺️
- Smile Team ✨
his is a very good app, and the staff resolved my issue with great patience!
Thanks for leaving us a 5-star review!
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Our customers really enjoy the Rewards program! The team is also very responsive and helpful. I do recommend Smile to any business.
Thanks for taking the time to rate us 5 stars!
Smile Team✨
Very helpful response from Lynn when I had an issue with segmenting/flows for one of our loyalty tiers
Very quick to respond and help me get to the bottom of my issue!
Thanks for your help Lynn!!
We really appreciate your review - thanks! :)
Been a great app so far, and Lisa in support helped us out quickly and efficiently. Awesome support and good integrations with shopify.
Thank you for leaving this review! We are happy to hear you had great support when you reached out.
Joanna is very prompt and supportive. Thank you
Thank you for taking the time to leave this review!
Shelby was amazing to work with as I set up my SMILE program—friendly, knowledgeable, and incredibly helpful every step of the way. She made the whole process feel easy and even fun. Five stars!
Thank you for taking the time to leave us this 5-star review! We're so glad that we could help☺️
- Smile Team ✨
