Reviews (389)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful way to add full B2B/wholesale features without Shopify Plus, delivering strong ROI versus upgrading or using marketplaces. They highlight robust tools for complex pricing, order rules, tax/GST, pre-orders, and “pay on invoice,” plus Sales Agent tools and a native-looking wholesale interface customers love. Setup is guided and reliable, and support is praised as fast, knowledgeable, and very hands-on.

June 27, 2025

My client needed true b2b capabilities but could not justify the high cost of the Shopify plan for this kind of business. Sparklayer was recommended and they have been a joy to deal with. Super helpful, very hands on during startup and always available to help solve problems for my demanding client. Despite a significant time difference, support is very prompt. Really good people. Now if only it would integrate with Shopify POS....

J B & D Company Ltd.
Canada
9 months using the app
SparkLayer replied July 14, 2025

Thanks for the great review, it's brilliant to hear how well SparkLayer is working for your client! We'll pass your feedback onto our team :)

June 17, 2025

Sparklayer is hands down the best B2B app I've used on Shopify. The setup and integration do take some effort, but it's absolutely worth it. The help documentation is excellent, the customization possibilities are virtually unlimited, and the support team is incredibly responsive and helpful. Once it's up and running, it delivers a seamless B2B experience. Highly recommend!

Fun Squared Games (Wholesale)
United States
25 days using the app
SparkLayer replied June 23, 2025

It's been great working with you to get your store up and running - we're so pleased you're enjoying SparkLayer! Thanks so much for leaving us a review :)

May 30, 2025

We have been working with SparkLayer for several months now. The experience has been exceptional in every aspect. The application is outstanding and meets our requirements flawlessly for our B2B and Wholesale clients.

The team is FANTASTIC to work with. The post-sale support has been superb.

If you are in search of a reliable, well-designed B2B solution, I strongly recommend it!

FiberArt
United States
6 months using the app
SparkLayer replied June 4, 2025

Wow, thanks so much for sharing this feedback with us - great to hear you're enjoying using SparkLayer!

May 23, 2025

Great app but it really needs to also have integration with Shopify POS for those who also run a physical store where both retail and wholesale customers come inshore to buy.

WA Dog Grooming Supplies
Australia
2 months using the app
SparkLayer replied June 9, 2025

Hi there, we're glad to hear you think SparkLayer is a great app!

Thank you for your feedback regarding integration with Shopify POS - whilst SparkLayer's primary mission is to simplify and automate B2B ordering on online stores, we can certainly see how this would be a useful feature. We've logged your feedback with our Product team so that it can be considered for a future update to SparkLayer.

We hope you continue to enjoy using SparkLayer to power your wholesale :)

May 15, 2025

this app has helped us to work seemlessly with our B2B clients. the team, especially Ben B have been very responsive and helpful. they have also moved very quickly on suggested improvements. i only wish more 3rd party apps worked with such diligence as these folks.

Flagsource Unlimited
United States
5 months using the app
SparkLayer replied May 19, 2025

This is brilliant to hear, thanks so much for sharing your experience! We've shared this with Ben and the team :) Really glad to hear SparkLayer is supporting your B2B!

May 6, 2025

Sparklayer is the best option when looking to incorporate B2B functionality into your Shopify store. It's easy to use, support is extremely quick and we've never had an issue.

A little tip: I would recommend having a developer on hand to help tweak the system to your needs, not everything is achievable through the app, but with some custom code you are good to go!

JQV Gems
United Kingdom
5 months using the app
SparkLayer replied May 7, 2025

Thanks for taking the time to leave us a review - it's great to hear you're enjoying using SparkLayer! We'll share this with our Support team, too :)

April 24, 2025

Hands down, one of the best apps I've used for my store. For months, I struggled to find a wholesale app that actually worked the way I needed. I tried several options like Wholesale Pricing Discount B2B, Sami, BSS B2B & Wholesale Solution, and Wholesale Gorilla. While they worked to some extent, they all required my customers to take extra steps—like creating separate wholesale logins or navigating different product pages—which led to confusion and constant issues, especially on mobile. I had customers calling daily with complaints.

Then I found SparkLayer. I did run into some initial issues, but their support team, especially Cameron, was incredible. He got on a call with me right away, kept me updated daily, and worked through a tough problem until everything was running perfectly. The app now runs seamlessly, my wholesale customers have an easy experience, and I haven’t had a single complaint since.

If you’re looking for a smooth, reliable wholesale solution with top-tier support, I can’t recommend SparkLayer enough—10/10 stars.

EngineeredNutrition.US
United States
18 days using the app
SparkLayer replied April 29, 2025

Wow - what an incredible review! On behalf of the entire team, thank you so much for sharing your feedback; this is great to hear! We're enjoying working with you, too :)

April 9, 2025

The SparkLayer App has exceeded my expectations, offering a variety of useful features that automate many tasks. I can't imagine our site without SparkLayer.

Each team member has excellent knowledge and is always ready to help promptly whenever I make a request. Most importantly, they are kind and patient, especially as I navigate my way through Shopify site development as a newcomer. This has been the best customer support experience I've had in a long time.

No doubt, they deserve 10+ Star Rating

Jackson USA
United States
2 months using the app
SparkLayer replied April 14, 2025

Thanks so much for leaving such fantastic feedback - we're loving working with you and glad you're enjoying SparkLayer so much!

March 10, 2025

First the app works great with our B2B website. The wholesale customers and reps love it. There are extensive "helps docs" to assist me with customizing and learning how to use and set up the system. And even then if I have a question or concern the SparkLayer team is very helpful and attentive with my needs.

Topo B2B Canada
Canada
About 2 months using the app
SparkLayer replied March 20, 2025

This is great to hear, thanks so much for taking the time to leave feedback!

January 31, 2025

It's a great app and does enable B2B sales. There are some mad quirks that need ironing out, though;

> clicking the app in Shopify should open the dashboard immediately
> Invoicing should be integrated rather than having to use yet another third party app
> The store search function still isn't ready to use and is a huge hinderance for B2B stores with multiple products

Seven Cellars
United Kingdom
9 months using the app
SparkLayer replied February 4, 2025

Hi - thanks for leaving us a review; it’s great to hear you’re enjoying using SparkLayer, and to get some insight into what else you’d like from us - customer feedback shapes our future roadmap!

We thought you’d be excited to know that both our Invoicing and search features are going live this month! We’d love to get your feedback once you’ve tested them out and hope that they exceed your expectations :) Our Customer Success Manager, Dom, will reach out to arrange a call to go through this with you in more detail!