Reviews (389)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful way to add full B2B/wholesale features without Shopify Plus, delivering strong ROI versus upgrading or using marketplaces. They highlight robust tools for complex pricing, order rules, tax/GST, pre-orders, and “pay on invoice,” plus Sales Agent tools and a native-looking wholesale interface customers love. Setup is guided and reliable, and support is praised as fast, knowledgeable, and very hands-on.

January 13, 2025

This app was a huge game changer for us. We quickly configured our site to behave as both a DTC and B2B site with simple and straightforward mechanisms. Their onboarding and technical support teams are super responsive and knowledgeable. Highly recommend this app.

Travel Posters
United States
28 days using the app
SparkLayer replied January 14, 2025

This is great to hear, thanks so much for leaving us a review! We'll share this with our teams, too :)

December 23, 2024

I find the SparkLayer app quite simple to use, we import prices from Sage, as well as manually uploading price lists. You can layer price lists making it easy to manually price offers etc.

contact from Customer Service is speedy if you have any issues or questions.

Sykes Pickavant
United Kingdom
Over 1 year using the app
SparkLayer replied January 3, 2025

This is fantastic to hear, we're really happy to be working with you!

December 20, 2024

I have been so impressed with the responsiveness and support from the Sparklayer team. We have been a Sparklayer customer for over a year now. Dom is our Customer Success Manager and periodically checks in with us to make sure we are happy with our app experience. Recently we wanted to make several enhancements to our B2B site. Dom promptly setup a Zoom meeting so he could understand the request in detail and included Ben, a Support Engineer, who helped us understand our options and offered to execute these changes on our behalf. Our B2B site has been transformed for the better. Thank you to the Sparklayer team!

Nate
Founder - KOHV

Kohv Eyewear
United States
About 1 year using the app
SparkLayer replied January 3, 2025

Thanks so much for leaving such a brilliant review - we'll pass this onto Dom and Ben! It's great to hear how well you're getting on; we're excited to be part of your continued growth :)

December 16, 2024

If you are looking to sell B2B or wholesale, Sparklayer is a must have. They gave us the ability to have a D2C & B2B all in one. Sparklayer integrates perfectly with your theme and looks the same. Their customer support is 2nd to none. They are amazing and very responsive. Best decision we made, was going with Sparklayer for our B2B sales.

Eurosport Daytona
United States
2 months using the app
SparkLayer replied December 17, 2024

This is great to hear, thanks so much for leaving feedback! We'll pass this onto our Support team :)

December 16, 2024

Unbelievable App. We are a B2B business and to use Shopify Plus is a huge and extremely expensive step up from the lower plans, so when I found Spark Layer was purpose built for B2B businesses but at a fraction of the price of Shopify Plus, it was a no brainer. And it hasn't disappointed. Our customer's regularly tell us how much they love ordering products from our store compared to other stores. Also, their support is very good. If you have any suggestions or queries they are very quick to respond and genuinely care about what you are saying. Unbelievable app and company. Thanks for everything!

Wilmot Harvey
Australia
About 1 year using the app
SparkLayer replied December 19, 2024

Wow, thanks for taking the time to leave such great feedback! We're so glad you're enjoying using SparkLayer and will pass this onto our team :)

December 11, 2024

Before looking at Sparklayer, I looked and tried many of the other wholesale / b2b apps on shopify. Sparklayer blew me away compared to them in terms of comprehensive features for b2b and ease of use. All the other apps were super ugly and hard to use. Sparklayer is robust and can handle so many different situations. Plus their support is pretty good (although I wish they had support that overlapped more with USA times zones) and their documentation is extensive.

Downsides: sometimes there's technical bugs that require a developer or support, their support is on UK time, and its fairly expensive.

Rainier Watch - Wholesale
United States
Over 1 year using the app
SparkLayer replied December 13, 2024

Thanks so much for taking the time to leave a review - it's great to hear you're enjoying using SparkLayer! We now have non-UK Support teams, so we can cover multiple timezones for our global customers :)

November 21, 2024

I've just set this up on my store so that I could offer a more streamlined process for my B2B wholesale orders. The Sparklayer team have been absolutely brilliant from set up to answering any questions and helping me to set up my wholesale operation. Having just had my first order through the platform, my customer has indicated that they have found this a much easier than my previous manual process.

DESIGN SMITH STUDIO
United Kingdom
29 days using the app
SparkLayer replied December 9, 2024

Thanks so much for sharing your feedback - great to hear both you and your customers are enjoying SparkLayer! We'll share this with our team :)

November 12, 2024

I demo'd four or five alternatives before finally choosing SparkLayer. The features are amazing, the tech suport is among the best I have ever encountered and the onboarding is first class. I nornally dont bother writing reviews but feel I owe it to Cameron and the rest of the team as they are outstanding.

Miracletox UK / Ireland
United Kingdom
9 days using the app
SparkLayer replied November 14, 2024

Thanks so much for taking the time to leave a review - we'll pass this onto Cameron, too!

November 5, 2024

This app has brought a lot of value to our company. Not only helping us service our customers better but also helping our sales agents to promote our products and portal.

And if that was not enough, the team and support is awesome.
They've really helped us not only use the SparkLayer but to refine our business to best serve our customers.

GenoGenix
United States
10 months using the app
SparkLayer replied November 7, 2024

Thank you for taking the time to leave such a great review - brilliant to hear you're enjoying using SparkLayer! :)

October 17, 2024

This is maybe the first app that does everything I wanted it to do. It does all it claims and then some! We're setting up a great B2B option for our customer base. The help is like no-other! Fast and thorough. If you are expanding your B2C Shopify site, there is no better option. Highly recommend.

Haspel
United States
About 2 months using the app
SparkLayer replied October 24, 2024

Wow, what great feedback - thank you! Fantastic to hear you're enjoying using SparkLayer :)