Reviews (117)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful multi-channel automation hub for WhatsApp, Instagram, Facebook, and email. Many report clear sales lifts—often 2x revenue or 15%+ gross sales—driven by abandoned cart recovery and retargeting flows. They highlight easy onboarding, intuitive dashboards, reliable broadcasts with smart retries, and clear analytics. Support is frequently praised as exceptional and proactive, making it a cost-effective, scalable solution for centralized communication and marketing.

September 18, 2026

Got to know about spur from fellow founders and oboarding experience was smooth

Seere
India
14 days using the app
Spur replied October 5, 2026

Thank you, Seere! Moving from WooCommerce to Shopify and setting up Spur at the same time is a lot, so we're glad onboarding was the easy part.

Hearing that other founders recommended us made our day.

September 8, 2026

Excellent onboarding and training by the team.

LADYBUG
India
About 8 hours using the app
Spur replied October 5, 2026

Thank you, LADYBUG! Onboarding and training are where we put in the most effort, so hearing they went well means a lot to the team. Excited to see what you build on Spur.

May 15, 2026

Amazing tool. Saves ton of your admin work through multiple automation flow , customer support and AI agent features is super easy for my customers to interact with my virtual agent without my team going through bunch of customer queries. Good job team

Nivon
India
2 days using the app
Spur replied June 11, 2026

Thank you so much for your amazing feedback!

We're thrilled to hear that Spur has helped reduce your team's administrative workload through our automation flows, customer support tools, and AI agent features. It's great to know that your customers are having a smooth experience interacting with your virtual agent, allowing your team to focus on what matters most.

Your kind words and support mean a lot to us. We'll continue working hard to make Spur even more powerful and easier to use for your business.

Thank you for being a part of the Spur journey! 🚀

April 23, 2026

Great experience so far. The team walked us through everything and we already have our abandoned cart flows running after just a few hours. Support was superr helpful with the technical bits. Highly recommend that you use this for your Shopify store.

Kidology – India’s Most Trusted Kids Gifting & Play Brand
India
9 months using the app
Spur replied June 11, 2026

Thank you so much for your amazing feedback!

We're thrilled to hear that your onboarding experience was smooth and that you were able to get your abandoned cart flows up and running within just a few hours. It's great to know that our support team could assist you with the technical setup and make the process seamless.

Your recommendation means a lot to us. Thank you for trusting Spur to power your Shopify store—we look forward to helping you automate, engage your customers, and continue growing your brand! 🚀

April 21, 2026

Literally just got through setup and I’m already impressed. The onboarding was thorough and they actually helped us map out a strategy instead of just showing us where to click. The app integrates perfectly with our Shopify store and the flow builder is way better than what we were using before. Feels like a proper partner for our brand rather than just another subscription. Solid start. ;)

Gutbasket
India
3 days using the app
Spur replied June 11, 2026

Thank you so much for your incredible feedback!

We're thrilled to hear that your initial experience with Spur has been such a positive one.

It's wonderful to hear that the Shopify integration and flow builder have been a step up from your previous solution. Our goal is to be a long-term partner in your brand's growth, not just another tool in your stack.

Thank you for putting your trust in Spur. We're excited to continue working alongside you and helping your brand scale! 🚀

May 22, 2026

Team is really helpful and cooperative for easy onboarding and process

Bodycare International Limited
India
4 days using the app
Spur replied June 11, 2026

Thank you so much for your kind words! We're glad to hear that you had a smooth onboarding experience. Our team is always here to make the process as easy and seamless as possible. We look forward to supporting your journey with Spur! 🚀

June 26, 2026

Good automations available. Working well.

Scrubroom
India
About 1 month using the app
Spur replied October 5, 2026

Thank you so much, Scrubroom! We really appreciate you taking the time to leave a review. It's great to hear the automations are working well for you.

March 25, 2026

I've been setting up WhatsApp marketing for my brand Ascend Forex AI Smart Charts, and the support team at Spur has been nothing short of exceptional.

Prince and Khizar guided me through the entire setup. From connecting my WhatsApp Business API to configuring automation flows and training the AI agent. They didn't just answer questions; they anticipated my next steps and made sure I understood how to maximise the platform.

If you're serious about WhatsApp marketing, Spur is the tool. And if you're lucky enough to get Prince or Khizar on your support ticket, you're in great hands.

Highly recommended.

Ascend Forex
United States
1 day using the app
Spur replied June 11, 2026

Thank you so much for your thoughtful feedback and recommendation!

We're delighted to hear that your experience setting up WhatsApp marketing with Spur has been smooth and valuable. It's wonderful to know that Prince and Khizar were able to guide you through the entire journey—from connecting your WhatsApp Business API to setting up automation flows and training your AI agent.

We'll make sure to share your kind words with them. Going beyond just answering questions and helping our customers confidently make the most of Spur is exactly the experience we strive to provide.

Thank you for placing your trust in us. We're excited to continue supporting Ascend Forex AI Smart Charts as you grow and scale your WhatsApp marketing efforts! 🚀

May 4, 2026

Thank you Khizar for a detailed onboarding experience focused on customer success.

Musclemind activeleisure
India
3 days using the app
Spur replied June 11, 2026

Thank you so much for your kind words! We're glad to hear that you had a valuable onboarding experience with Khizar. We'll make sure to share your appreciation with him. Looking forward to supporting your success with Spur! 🚀

February 24, 2026

Spur is an excellent WhatsApp marketing tool. I’ve tested many WhatsApp marketing apps, and this one stands out as the best. It’s clean, easy to use, and packed with professional features. The deep integration with Shopify allows me to create my own custom marketing flows, which is incredibly helpful. If Spur also offered a mobile app, that would be awesome!

FestalArt
India
About 1 year using the app
Spur replied June 11, 2026

Thank you so much for your thoughtful feedback!

We're thrilled to hear that Spur stands out among the WhatsApp marketing tools you've tried. Making the platform clean, intuitive, and powerful for growing brands is exactly what we strive for, so it’s wonderful to know that our Shopify integration and custom automation flows have been valuable for your business.

We also truly appreciate your suggestion about a mobile app—feedback like this helps us understand what features would make Spur even better for our users, and we'll be sure to share it with our team.

Thank you for your trust and recommendation. We’re excited to continue supporting your growth with Spur! 🚀