Reviews (117)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a powerful multi-channel automation hub for WhatsApp, Instagram, Facebook, and email. Many report clear sales lifts—often 2x revenue or 15%+ gross sales—driven by abandoned cart recovery and retargeting flows. They highlight easy onboarding, intuitive dashboards, reliable broadcasts with smart retries, and clear analytics. Support is frequently praised as exceptional and proactive, making it a cost-effective, scalable solution for centralized communication and marketing.
Refine
-
By rating
I work as a Performance Marketing Lead for pandasbox.in
We are a D2C brand focused on building culturally meaningful products for children. Our products combine education, tradition, and play to create emotionally engaging experiences for families.
Currently we are featured on Shark Tank.
We were having low retention rates but after using spur we were able to:
Identify anonymous visitors, Improve retargeting precision and Personalize follow-ups with an exponential growth in recover abandoned checkouts.
Highly Recommend!
Thank you so much for sharing your experience and for your recommendation!
We're thrilled to be a part of PandasBox’s journey and to hear that Spur has helped you improve customer retention, identify anonymous visitors, enhance retargeting precision, and personalize follow-ups to recover more abandoned checkouts.
It's especially rewarding to know that our platform has been able to support a brand focused on creating meaningful experiences for families. We truly appreciate your trust in Spur and are excited to continue helping you scale and achieve even greater milestones.
Thank you for being a part of the Spur community! 🚀
Spur is a very handy WhatsApp marketing tool with an easy-to-use interface and strong automation features that simplify campaigns and customer communication. The support team is highly responsive, making setup and ongoing use smooth even for non-technical users.
Thank you so much for your wonderful feedback, Chate Coaching Classes!
We're delighted to hear that you find Spur easy to use and that our automation features have helped simplify your marketing campaigns and customer communication. Making powerful tools accessible to every brand, regardless of technical expertise, is something we deeply value.
We're also glad our support team has been able to make your setup and ongoing experience smooth and seamless. Your kind words mean a lot to us.
Thank you for choosing Spur—we look forward to continuing to support your growth and success! 🚀
Great tool for All automations on IG & FB Ads and Posts.
Amazing AI tool.
Their whatsapp automations and flows are also really cool.
The best part of SPUR is their customer support, They are so patient and help you step by step with images and video explaination.
Overall an amazon tool which is both connected and partnered with Shopify and Meta.
Thank you so much for the wonderful feedback!
We're delighted to hear that you're finding value in our Instagram, Facebook, WhatsApp, and AI automation tools. Our goal is to make automation simple and effective, so it's great to know they're helping your business.
We're especially grateful for your comments about our support team. Providing patient, hands-on assistance with clear explanations, screenshots, and videos is something we care deeply about, and we're glad it's made a difference in your experience.
Thank you for your trust and support. We're excited to continue helping you grow and get even more out of Spur! 🙏
I had tried several API solutions before Spur. Their support team is by far the best. Responsive, knowledgeable enough to understand the problem statement and very detailed. I have been so impressed and happy to have finally found the perfect provider
Thank you so much for the kind words! We’re really glad you found us after trying out other options. It means a lot to hear that our support team made a real difference for you; we’ll be right here if you ever need anything else!
Review for Spur WhatsApp Team
We’ve had a great experience working with the Spur WhatsApp team for setting up all our integrations. Their app is user-friendly, making the entire process smooth and hassle-free. What truly stands out is their quick response time—they’re always available to assist with any queries and ensure everything runs seamlessly. Highly recommend their service for anyone looking for a reliable WhatsApp integration solution!
Thanks a ton for the wonderful feedback! It’s great to hear that the setup felt smooth and hassle-free for you, that’s exactly what we aim for. We’re always just a message away if you need anything, and we’re so glad you’d recommend us!
Spur has been a game-changer for me! The quick support is outstanding—anytime I’ve had a question, their team has been super responsive and helpful. The user interface is sleek and intuitive, making it easy to navigate even for beginners. The dashboard deserves a special mention; it’s so well-designed that managing everything feels like a breeze.
Overall, Spur delivers on all fronts—efficiency, simplicity, and reliability. Highly recommend it to anyone looking for a hassle-free solution!
That’s amazing to hear! Thanks so much for the kind words. We’ve put a lot of thought into making things easy and smooth, so it means a lot that you noticed. Always here if you need anything!
After trying so many api providers, finally, I got the right one, Spur. They have a very simple dashboard and excellent customer support for any issues. I am really very impressed with their services. Special thanks to Mr. Royal for prompt reply and support.
Highly recommend for all startups and e commerce business.
Keep it up.
Really appreciate you saying that! Glad you found us after trying so many options; and we’ll make sure Royal sees your shoutout too. We’re here to keep things simple and support you every step of the way. Thanks again!!
We've been using Spur for our WhatsApp and Social Media automation, and it has truly streamlined our customer communication. The app is user-friendly, reliable, and has significantly improved our response times and customer engagement. The automation features save us time, allowing us to focus on growing our business. The support team is also responsive and helpful whenever we need assistance.
Highly recommend Spur to any business looking to enhance their customer interactions!
Thanks so much for the kind words! It’s great to hear Spur has helped you simplify customer comms and save time; that’s exactly what we built it for. And we’re always around if you need a hand with anything else!
Spur is a really innovative platform—easy to use and with very useful features for D2C brands, such as simulcasting on the website and their Auto DM feature, which is very beneficial for a D2C brand. Additionally, Spur is very supportive. Royal, the founder, is always available to resolve issues or cross-check the setup. It's been a great experience, and we actually made a good number of sales during our live sessions.
SPUR is more transparent to show when the message is delivered or not delivered. Their smart try options helps you periodically retry the failed messages on Abadoned Cart.
Team is approchable for any query. Spur as a tooll is easy to go to places for templates or flow configuration. It will take few days to understand. Once things are set, there is no turning back.
Revenue is up by atleast 15% on Gross Sales after SPUR is on board as whatsapp automation partner.
Tool is very neat to access.
Thank you so much for sharing your detailed experience! We're thrilled to hear that Spur's transparency, smart retry features, and easy-to-use interface have helped improve your WhatsApp marketing efforts.
Seeing a 15% uplift in your gross sales is truly exciting, and we're glad our team could support you throughout the journey. We appreciate your trust in Spur and look forward to helping your brand continue to grow! 🚀
