Reviews (117)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a powerful multi-channel automation hub for WhatsApp, Instagram, Facebook, and email. Many report clear sales lifts—often 2x revenue or 15%+ gross sales—driven by abandoned cart recovery and retargeting flows. They highlight easy onboarding, intuitive dashboards, reliable broadcasts with smart retries, and clear analytics. Support is frequently praised as exceptional and proactive, making it a cost-effective, scalable solution for centralized communication and marketing.
Refine
-
By rating
We have been really liking using Spur so far. From the initial consultation to the final implementation, Savya and team have demonstrated remarkable expertise and support. The integration process was smooth and efficient, and all our queries were promptly addressed. We have also seen a remarkable improvement in our customer engagement and the team has found the platform user-friendly and reliable.
We're delighted to hear that your experience with Spur has been so positive, from consultation through to implementation! It’s fantastic that Savya and the team could provide the expert support needed to ensure a smooth integration. Your feedback about the improvements in customer engagement and the user-friendliness of our platform is incredibly valuable to us. Thank you for trusting us with your business processes; we look forward to continuing to support your team and enhancing your customer interactions even further! ❤️
Spur is a great platform to help us with Whatsapp and Meta conversations. The team is very forthcoming in working with a brand to make sure everything is up and running. Savya and the team are always prompt and have helped us setup flows going through many iterations to make sure we get everything right. Pricing model is also very simple compared to other apps. We always know how much we are spending and there are no surprises or complicated calculations to be done!
We are still figuring out how to use many different options, but so far it has been a great experience!
Thank you for sharing your positive experience with Spur! It’s great to hear that our platform and the dedicated efforts of Savya and the team have made setting up your WhatsApp and Meta conversations seamless. We're committed to transparency and simplicity in our pricing, and we're glad this makes a difference for you. We appreciate your patience as you explore the various options available, and we're excited to continue supporting your journey to mastering them all. Here’s to more great experiences and successful automation! ❤️
I have been using Spur for my marketing needs, and I must say it has been an absolute game-changer for me. The platform is incredibly user-friendly, making it a breeze to navigate and execute my marketing strategies. What sets Spur apart is the exceptional customer service provided by my dedicated account manager, Savya. He's not just a name; he's a reliable partner who is always available to assist me, even going the extra mile to handle all the technical aspects seamlessly from the backend. Thanks to Savya's expertise, I've experienced smooth sailing with this app, allowing me to focus on my marketing goals without any hassles. Kudos to the Spur team for delivering a top-notch product and outstanding customer support.
Thank you for such a fantastic review! We're thrilled to hear that Spur has been a game-changer for your marketing efforts and that our platform's user-friendliness has made a significant impact. It's great to know Savya has been more than just support; he's been a partner in your success, consistently going above and beyond. We're proud of his dedication and the seamless experience it has brought you. Your acknowledgment of both our product quality and customer service means a lot to us. Here's to continuing to support your marketing goals and achieving great things together! ❤️
Spur is an amazing platform for automation of whatsapp and instagram.
It helped me save a lot of valuable time to focus on more core areas. I do not have to worry about responding to customers since it's all automated. And surely it's a lot more than this.
It's very easy to install and operate. Now we can handle everything at one place with this portal.
Thanks Spur and Sayva for helping me out on all my queries and requirements.
Thrilled to hear VioletVibes is making the most out of Spur for automating WhatsApp and Instagram! It's fantastic that our platform has freed up your valuable time, allowing you to concentrate on core business areas. Your confidence in our automation to handle customer interactions is exactly what we aim for. We're glad you found the installation and operation straightforward. A special shoutout to Sayva for being there for you. Thank you for choosing Spur and for your wonderful feedback. Here's to continued success and efficiency! ❤️
Great automation tool to enhance interaction with customers. It is very easy to create flows that can upsell, improve customer experience. The cannonical team delivers quick and efficient support.
Thrilled to hear Saadaa finds Spur a great tool for enhancing customer interactions! Your success in creating upsell flows and improving customer experiences is exactly what we aim for. We're proud of our team's quick and efficient support and are glad you've experienced it firsthand. Thank you for your kind words and trust in us. We're excited to continue supporting your journey! ❤️
I have been using Spur for my marketing needs, and I must say it has been an absolute game-changer for me. The platform is incredibly user-friendly, making it a breeze to navigate and execute my marketing strategies. What sets Spur apart is the exceptional customer service provided by my dedicated account manager, Savya. He's not just a name; he's a reliable partner who is always available to assist me, even going the extra mile to handle all the technical aspects seamlessly from the backend. Thanks to Savya's expertise, I've experienced smooth sailing with this app, allowing me to focus on my marketing goals without any hassles. Kudos to the Spur team for delivering a top-notch product and outstanding customer support
Your review means the world to us, Wiz Value! We're thrilled to hear how Spur has been a game-changer for your marketing efforts, and it's wonderful to know that Savya has played a pivotal role in your positive experience. We're proud to have him and the rest of our team support your goals, ensuring everything runs smoothly so you can focus on what you do best. A big thank you for acknowledging our dedication to both product quality and customer support. Here's to more success together! ❤️
I've recently begun utilizing Spur for automating tasks on Instagram and Facebook. The onboarding process was impressively swift, and I found their team to be extremely supportive in resolving any issues promptly. I'm thoroughly impressed with the product and eagerly anticipate their upcoming features, which I believe will significantly enhance the overall customer experience. Great work by Spur team.
Welcome to Spur, The Jaipur Studio! We're thrilled to have you on board and appreciate your kind words about our quick onboarding process and supportive team. It's wonderful to know you're impressed with our product. We're just as excited about our upcoming features and their potential to elevate the customer experience. Thanks for joining us on this journey – here's to a successful collaboration! ❤️
Easy to use and set up. Great support. Easy Interface, customer-friendly. All automations related to WhatsApp/Meta are available in one place. Will make small business owners' life easier.
Thank you for your fantastic review, House of Chikankari! We're delighted to hear that Spur's easy setup and customer-friendly interface are making a difference for your business. Your success is our top priority, and it's great to know our WhatsApp/Meta automations are helpful. We're proud to support House of Chikankari and look forward to continuing our journey together!
Amazing app and top notch support makes this app unique. Especially Savya and Dev are always there to support and guide you as their is no issue you face in this app as only need a little bit of guidance to use the awesome features. We were looking for the automation to send replies on Instagram post and stories which works on ease and smoothly. As well as Whatsapp broadcasts makes your life easier for the automation as well as marketing too.
Every business needs this app to put the work on automation.
We're thrilled to hear that Tara-C-Tara is enjoying a remarkable experience with Spur in India! A big shoutout to Savya and Dev for their dedicated support. It's fantastic that our automation for Instagram posts, stories, and WhatsApp broadcasts are streamlining your marketing efforts and making life easier. Thank you for recognizing our app's uniqueness and recommending it as a must-have for every business seeking effective automation solutions. We're excited to be a part of your journey towards greater success and efficiency!
Spur has transformed our marketing strategies. It seamlessly integrates with Shopify, offers powerful automation, personalized marketing, easy scheduling, and insightful analytics. The exceptional support and cost-effectiveness make it a top choice. Thanks to Spur, our customer engagement on WhatsApp and Instagram has soared, resulting in increased sales and satisfaction. Highly recommended!
Reading Ambraee's glowing review is a highlight for us! It's fantastic to see a valued customer in India harness the full power of Spur. Your success in enhancing customer engagement and sales through our integrated, personalized marketing tools is exactly what we aim for. We're delighted to know our support has been a key part of your journey. Ambraee's endorsement is greatly appreciated, and we're excited to continue being a part of your evolving story.
