Bird Pickup & Delivery Date

Bird Pickup & Delivery Date

Reviews (509)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful, flexible tool for managing pickup, local delivery, and shipping in one place. Customers can easily choose pickup or delivery, select dates and times, and pick from multiple locations. Merchants like the deep customization, clean Shopify/POS integration, Google Calendar sync, and reliable performance. Support is frequently praised as fast, knowledgeable, and hands-on with setup, styling, and feature requests.

June 26, 2026

El servicio de soporte es muy bueno. Responden al momento y siempre ayudan de forma eficaz. De momento esta siendo mucho mas servible, utilizable y útil que Zapiet.

Panem shop
Spain
11 days using the app
Edited June 27, 2026

Great and fast support. Very well written and clean app.

Update:
After some time now we must update our review. This app really was a quality of life change for us. everything seems to run smooth as of now. the integration in shopify is so much better than the app we have used before. The customer support is fast and friendly. best of all, not every issue we had while setting up the app was answered with "give us access to your store". They really sovled all our problems by explaining and troubleshooting via chat.

Setting up the app took us some time and some trial and error but coming from another app this was totally expected. all in all great app and worth every penny. Thank you.

Blumen Bahlmann
Germany
7 days using the app
June 15, 2026

Very efficient and professonal to solve problem for customer! Highly recommended!!

Happy Balloons Sydney
Australia
Over 1 year using the app
July 29, 2026

fast response! :)

Audrey's | Daily Bakes
Philippines
About 2 years using the app
July 28, 2026

excelent

Petals
Brazil
3 days using the app
June 3, 2026

The app works great for the most part. Some aspects of how it interacts with Shop Pay and Shopify Rates can be confusing and tricky but the support team is excellent and very responsive.

Sorellina Coffee
Canada
About 1 year using the app
BirdChime replied June 10, 2026

Thank you for your review and for sharing your experience!

You're absolutely right that certain interactions between Shop Pay, Shopify Rates, and third-party apps can sometimes be complex. We do our best to make those workflows as seamless as possible and to clearly explain any platform-related limitations or behaviors when questions arise.

We're especially glad to hear that our support team was able to help. Providing fast, knowledgeable support is something we take great pride in.

Thank you for choosing Bird, and we're always here if you need anything in the future.

Regards,
Atinder Singh
Founder, BirdChime

July 9, 2026

Awesome help, great experience. Made my life easy

Goodwill Industries of Alberta
Canada
About 3 hours using the app
April 24, 2026

So far I have only used this app for my customers to schedule their deliveries, but I like it and it is easy for them to use, too. I have reached out to customer support a couple of times and they are very responsive, always fix the problem, and even explain why the issue is happening. I really appreciate that!

Flower Church
United States
10 months using the app
BirdChime replied June 10, 2026

Thank you so much for the kind review!

We're happy to hear that both you and your customers are finding the delivery scheduling experience easy to use. Making the scheduling process simple and reliable is one of our main goals.

We also appreciate your kind words about our support team. We believe that solving issues is important, but helping merchants understand why something happened is equally valuable.

Thank you for trusting Bird with your store. If you ever need assistance or have suggestions for improvements, we're always here to help.

Regards,
Atinder Singh
Founder, BirdChime

July 5, 2026

Always super quick and helpful

Crumb Together
United Kingdom
About 1 year using the app
May 29, 2026

Absolutely brilliant and the customer service is great! I had an issue and Lokesh was so helpful with resolving it very quickly

Nature's Scent ®
United Kingdom
6 months using the app
BirdChime replied June 10, 2026

Thank you so much for the wonderful review!

We're delighted to hear that you're enjoying the app and that Lokesh was able to help resolve your issue quickly. I'll be sure to share your feedback with him—recognition like this means a lot to our team.

We truly appreciate your support and thank you for choosing Bird. We're always here if you need any assistance in the future.

Regards,
Atinder Singh
Founder, BirdChime