StoreFAQ: Product FAQ Chatbot
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (158)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a clean, professional FAQ solution that’s easy to set up, even for beginners. It integrates smoothly with themes and key pages, supports general, category, and product‑level FAQs, and offers flexible design customization, video embeds, and FAQ schema for SEO. Many say it reduces repetitive inquiries, the free plan is strong for new stores, and support is fast, friendly, and highly hands‑on.
Refine
-
By rating
Excellent support experience! The team quickly Replied and Helped to resolve the issue we was facing with FAQ visibility on products. Responsive, knowledgeable, and very helpful.
Extremely simple and effective app that's visually appealing and customisable to your theme. Support is fantastic, Nicole helped me with a few font and colour issues in the chat and just over a few minutes everything was perfect! Highly recommend this one.
Florence helped me out with some custom work for my FAQ and was lovely to work with! Highly recommend.
Very easy to use. I still managed to make a mistake and customer service was brilliant. Had the issue solved in minutes. Highly recommend.
Excellent app that works very well, with a beautiful interface. Support is also very responsive and helpful.
A neatly customizable FAQ widget. The best part is the customer support, special thanks to Florence for her prompt and effective response!
The StoreFAQ is great, but its the people behind the scenes that have made my experience 100 times better. I was having issues with the videos that were sent to me due to some eye issues and Florance and Nicole helped me get my FAQs up on my website. They both were very patient with me and really came through for me. Thank you Florance and Nicole! You are both rock stars!!!
The app is super easy to use, and have all necessary components to set up my own customized FAQs. Also, the support from StoreFAQ is great and quickly resolve on my issue while using the application. Highly recommended!
Amit was extremely helpful and got our FAQ section looking exactly how I wanted it -- even when I changed my mind 4 different times on the call. Big fan!
I was assisted by Stephanie, who offered outstanding customer service. I'm very impressed with the support I received!
