StoreFAQ: Product FAQ Chatbot

StoreFAQ: Product FAQ Chatbot

Reviews (158)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a clean, professional FAQ solution that’s easy to set up, even for beginners. It integrates smoothly with themes and key pages, supports general, category, and product‑level FAQs, and offers flexible design customization, video embeds, and FAQ schema for SEO. Many say it reduces repetitive inquiries, the free plan is strong for new stores, and support is fast, friendly, and highly hands‑on.

August 1, 2025

Very helpful customer support. Speedy and polite. Definitely recommend.

Oddly Epic
United Kingdom
About 1 hour using the app
July 31, 2025

I was able to immediately get support help and they helped craft custom CSS I needed right then and there. Fantastic!

Pooch Patriot Co.
United States
About 2 hours using the app
July 30, 2025

Loren was great and helped me find what I needed.

Yippy
United States
About 2 hours using the app
July 30, 2025

I'm very impressed! The speed of implementation, the turnkey look, and the quality of support are awesome. He's literally creating a custom fix for something I need, right now!

Definitely one of the best plugins I've ever used.

Plentiful Earth | Spiritual Store
United States
About 3 hours using the app
July 21, 2025

great and easy app to use and set up. The customer support are very responsive and prompt. Helped get all my FAQs created in a few minutes.
Thank you very much :)

mars&venus
United Arab Emirates
About 1 hour using the app
July 16, 2025

Amazing app & support!

I really love StoreFAQ – it’s easy to set up, looks great, and the AI FAQ tools are super helpful. But what really stands out is the customer service – a friendly, professional team that’s always ready to help. Hard to find that combo of power and genuine care. Highly recommend!

MORO DESIGN STUDIO
United States
6 minutes using the app
July 12, 2025

What a great little find! This app fixes so many issues that we have with our FAQ, its free for now, but I'll be very happy to pay for it. Loren in particular has been very helpful and on the ball with immediate fixes and assistance with set up. FIVE STARS *****

HunnyBoots Australia
Australia
About 1 hour using the app
July 9, 2025

I'm in love with this application feature and customized layout option, something more Interesting is this that the support i get as a first time user is absolutely stunning , the support team is Excellent they are also curious about the issue faced my the User/Customer, For me this application is a go-to Application for FAQs, I Recommended for other to also try their app
it will Blow Your Mind .

Strong Nation Supps
India
About 21 hours using the app
July 2, 2025

Lovely app and great live support. Special thanks to Loren who helped us set up the FAQ colors in no time!

RABO DE TORO
Spain
About 1 hour using the app
June 30, 2025

Used StoreFAQ to build out a section for our store. Worked great. Customer Service was very helpful along the way.

Aerchitect
Canada
5 days using the app