StoreFAQ: Product FAQ Chatbot
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Reviews (158)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a clean, professional FAQ solution that’s easy to set up, even for beginners. It integrates smoothly with themes and key pages, supports general, category, and product‑level FAQs, and offers flexible design customization, video embeds, and FAQ schema for SEO. Many say it reduces repetitive inquiries, the free plan is strong for new stores, and support is fast, friendly, and highly hands‑on.
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Customer service was incredible as I was setting things up. I love the product. It looks great on my pages and was easy to work with. I especially love the FAQ schema.
A really great app! Even the free plan lets you experience many core features, which is excellent — you can try it out before deciding whether to pay. The support team is very responsive
Tracy from Storeware has been very helpful. There were changes I needed to make and she has guided me step by step with very clear guidance. The StoreFAQ builder works very well and with the help of Tracy it has been a smooth and easy process. Thank you so much Tracy!
The support team is very helpful and nice. They were able to assist me on the design FAQ adjustments esp. Martha. I love the design features and it's easy to use
great support by Loren; really get our store working with the app. !
awesome customer service. i needed changes that I could not do on my own they took a lot of time to make the app look perfect for me on my website. Highly recommend!
Loren was an amazing help customising my FAQ block on my home page. Very responsive and went out of her way to assist me!
Nicole gave me quick help that was super easy to implement. Thanks so much!
Really good service and very helpful staff. Provided me with dropdown boxes for an FAQ's page that works really well. Staff provided custom CSS where necessary
StoreFAQ is the best and reliable if you need FAQs for your store. The exciting part is, there support system is top notch.
