StoreFAQ: Product FAQ Chatbot
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (158)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a clean, professional FAQ solution that’s easy to set up, even for beginners. It integrates smoothly with themes and key pages, supports general, category, and product‑level FAQs, and offers flexible design customization, video embeds, and FAQ schema for SEO. Many say it reduces repetitive inquiries, the free plan is strong for new stores, and support is fast, friendly, and highly hands‑on.
Refine
-
By rating
Invinzor and Martha were very helpful with setting up and troubleshooting some initial issues. Very responsive and knowledgeable.
This app is very easy to use and the free option makes it easy to start for small stores. Support is also really good for questions. Very happy.
Incredible kind and fast support. Being not a 'techy person', their support team helped me set it patiently and therefore would highly recommend it.
Really helpful support. There is a limitation to the tool currently but we have sent a feature request for more control. We have a work around in place now for the moment. Many thanks.
Great support, had an issue assigning specific FAQs to specific product pages. Got it solved quickly. Thanks Jen!
Great app and great support!
Great support! and the FAQ does everything we are looking for it to do so far.
You can imagine how frustrating it is to open your first website. New interface and a bunch of clicking. I was so overwhelmed by everything, but then I stumbled upon StoreFAQ. Florence, their customer service, reached to me as soon as I started having some troubles and helped me navigate through everything. She sent me tutorial videos and was really fast. Thank you!
Great app and excellent customer service from Ashikur!
Kathryn was very friendly and helpful. My issue is solved quickly.
