StoreFAQ: Product FAQ Chatbot
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Reviews (159)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a clean, professional FAQ solution that’s easy to set up, even for beginners. It integrates smoothly with themes and key pages, supports general, category, and product‑level FAQs, and offers flexible design customization, video embeds, and FAQ schema for SEO. Many say it reduces repetitive inquiries, the free plan is strong for new stores, and support is fast, friendly, and highly hands‑on.
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Very quick and professional support!
Great app so far, great support too.
Michelle was incredibly responsive and helpful in getting my FAQ up on my site. I'm so happy with this product. Thank you!
It was Great and i was very happy
We’ve been really impressed with StoreFAQ, it’s made managing our FAQs so much easier and far more organised. The app is simple to use, integrates seamlessly with our store, and allows us to present information clearly to customers, which has definitely reduced repetitive enquiries.
The flexibility to customise and update content quickly is a big plus, and everything looks clean and professional on the front end. Support has also been responsive and helpful whenever needed.
Overall, a great app that does exactly what it promises, highly recommended
This is a really nice app that does everything that I need it to. My support question about a small feature tweak was solved the same day. It was already there and they guided me right to it. After trying quite a few FAQs, this one rose above them all.
Instalé StoreFAQ para agregar preguntas frecuentes en las páginas de producto de mi tienda y la experiencia ha sido muy positiva. La app es fácil de configurar y el widget de Instant Answers le da a los clientes una forma rápida de resolver sus dudas.
Tuve algunos inconvenientes técnicos al inicio, pero el equipo de soporte — especialmente Nicole — fue muy atenta, paciente y resolvió todos los problemas de manera eficiente. Incluso accedieron a mi tienda como colaboradores para hacer los ajustes necesarios directamente.
La recomiendo ampliamente para cualquier tienda que quiera mejorar la experiencia del cliente con una sección de FAQ bien integrada.
Exceptional service always ready to answer and support the issues i face with the app and the setup for the FAQ was easy for any website admin to navigate.
Easy-to-use app. Great customer support!
Great help and support thanks to Invinzor.
