Subi Subscriptions App

Subi Subscriptions App

Reviews (929)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, often launching subscription plans within minutes. It’s used for subscribe-and-save and loyalty-style programs, with recurring orders, a self-service customer portal, and smart recovery now in the base plan. Widgets are modern, customizable, and integrate cleanly with Shopify. Support is frequently praised as fast, hands-on, and willing to customize features and design, with helpful AI chat for smaller issues.

August 21, 2025

Really impressed with this app - it made implementing subscriptions so much easier! The support is top-notch, especially Miles who's been incredibly helpful in solving all my issues.

4FurBaby Pet Wipes
United States
About 1 hour using the app
July 28, 2025

Peal was wonderful, she reached out and helped me customize my subscription theme. Really helpful and so far the product has been perfect for what i wanted, and really easy to use!

Lily Bee And Me
Australia
35 minutes using the app
July 17, 2025

amazing support chat. literally helped me with formatting and customizing widgets within 10 mins of installing. highly highly recommend. Miles was great

P90 LABS
Canada
About 1 hour using the app
May 29, 2025

i am absolutely blown away with the service that Subi team provides. we are still growing with them and the attention they give us is unlike any other app. i cannot recc them enough. Sam has gone way out of her way to help me make our subscription app look amazing!

EXCITE MY®
United States
Almost 2 years using the app
Subi (formerly Subify) replied June 9, 2025

We’re absolutely thrilled to hear this — thank you so much! Growing alongside merchants like you is exactly what fuels our mission, and it means the world to know that the care and attention from our team (especially Sam!) is making an impact. 💜 We’re here to make sure your subscription experience isn’t just functional — it’s exceptional. Can’t wait to keep building with you! 🚀

May 14, 2025

Nareh did a great job with helping us troubleshooting installation with custom theme.

Biostime
United States
About 1 hour using the app
Subi (formerly Subify) replied May 26, 2025

We really appreciate your feedback! It’s great to hear that Nareh was able to assist you effectively with the custom theme installation. We’re lucky to have her on the team, and we’re here if you need any further help down the road!

April 30, 2025

We recently ran into a setup issue, but Emma responded quickly and went above and beyond to help us resolve it. She kept us informed with updates and timelines, and everything was completed as promised. So far, we're really impressed—not only with the product, but with the outstanding customer service as well!

Bright Littles
United States
20 days using the app
Subi (formerly Subify) replied May 14, 2025

Thank you so much for sharing your experience! We’re thrilled to hear that Emma was able to provide timely and dedicated support to get things back on track. At Subi, we believe that smooth operations and clear communication are just as important as powerful features, and we’re so glad that shined through in your experience. 💜 If there’s anything more we can do to elevate your subscription journey, we’re always here to help. 🚀

April 22, 2025

Customer service was quicker then I had anticipated and @Emma was very helpful! I was having a hard time customizing the colors of my widgets and she patiently worked with me to fix the issue and get the colors right. :) Thanks Emma!

Natural Philosopher's Herbal Apothecary
Canada
About 1 month using the app
Subi (formerly Subify) replied May 26, 2025

Thank you! We're so glad Emma was able to help you get everything just right — and quickly too! We'll be sure to pass along your kind words 😊🎨

March 14, 2025

Love the app thus far. Nareh was very helpful with personalizing my widget page for my subscription. Definitely recommend.

Color Me This
United States
About 1 year using the app
March 10, 2025

A fantastic app for subscriptions and memberships. Amazing support - particularly from Pearl who helped with customization changes, feature requests and more! Thanks Subi

clan.studio
Ireland
4 days using the app
February 21, 2025

Great customer service and keeps subscriptions super simple.

hardi®
United States
About 1 hour using the app