Subi Subscriptions App
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (930)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as very easy to set up, often launching subscription plans within minutes. It’s used for subscribe-and-save and loyalty-style programs, with recurring orders, a self-service customer portal, and smart recovery now in the base plan. Widgets are modern, customizable, and integrate cleanly with Shopify. Support is frequently praised as fast, hands-on, and willing to customize features and design, with helpful AI chat for smaller issues.
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Support is extremely fast, kind, and helpful. The best app I've used on the Shopify store.
We really appreciate your feedback! It's awesome to know our support team was able to help you out quickly. Thank you 😊
Nareh was a great help! I love this app for my monthly subscription box, Gentle Gestures Care Kit!
Thanks for the kind words! We’re here to support you as you grow!
"They exceed expectations! Melika was an absolute delight and went out of her way to troubleshoot and help me build a successful subscription. I am truly grateful for her patience and dedication, which reflect well on this company. If you value dedicated service, I highly recommend this app."
Thanks a lot! We truly are proud of our customer care family!
FRAUDULENT AND FALSE CHARGES. DO NOT INSTALL. TERRIBLE TRANSITION FROM RECHARGE THAT CAUSED TONS OF CHARGEBACKS AND WRONG SUBSCRIPTIONS BEING CREATED. THEY SENT A FALSE EMAIL TO MANY OLD CANCELLED SUBSCRIBERS AND THEN CHARGED ME HUNDREDS OF DOLLARS FRAUDULENTLY
There are some interesting clunky things on Subify that I can't seem to figure out on my own just yet and I am still learning the ropes!
However, the support and customer service I receive when I run into these issues is extremely quick, professional, and informative. Thank you!
Thanks for this great review! Subify is made to be easy-to-use...so charge on and you'll get amazing results.
Great product and their customer service is very quick and super helpful.
So happy to hear you've had such a positive experience with Subify! Million thanks for the five stars and please do not hesitate to reach out if you need any more assistance.
The customer service was prompt and highly knowledgeable
Thank you for the five stars!
Customer Support is excellent. I've tried a lot to figure out an way to setup an specific subscription. But it didn't works. Contacted Subify's support they helped in just 10 mins. Lol. Crazy Team. Thanks you
We're absolutely delighted to hear about your positive experience with our customer support team! It's our goal to provide prompt and effective assistance, and knowing that we were able to help you set up your specific subscription in just 10 minutes is incredibly gratifying.
Your kind words and the 'Crazy Team' compliment are greatly appreciated. We pride ourselves on being responsive and efficient in addressing our customers' needs, and feedback like yours is a wonderful affirmation of our efforts.
It a good service. Not perfect, but really nothing is yet, and they are working hard to make it excellent. I still gave it a 5 star review because their customer service (chat) is superb. I've tried a couple other Shopify apps for managing subscriptions and like Subify the best.
Thank you so much for your honest feedback and the 5-star review! We're thrilled to hear that you find our service good and our customer support superb. Our team is dedicated to continuous improvement, and we're glad that our efforts to make Subify excellent are resonating with you.
We understand that perfection is a moving target, especially in the ever-evolving landscape of e-commerce apps. Your acknowledgment that we're working hard in this direction is greatly appreciated.
It's also wonderful to know that, after trying other options, Subify stands out as your preferred choice for managing Shopify subscriptions. We're committed to maintaining and enhancing the quality of our service and support to ensure that we continue to meet and exceed your expectations.
Please don't hesitate to reach out if you have any suggestions, need assistance, or have further feedback. We're here to support you and value your insights as part of our journey towards excellence. Thanks again for choosing Subify!
Amazing customer service. Responsive and helpful. These things matter when you are busy and need help now.
Thank you so much for your kind words! We understand how valuable your time is, especially when you're busy running your business. It's wonderful to know that you found our customer service responsive and helpful.
We always aim to provide timely and effective support because we believe that good service is key to a great user experience. Your acknowledgment of our efforts is greatly appreciated.
