Subi Subscriptions App

Subi Subscriptions App

Reviews (930)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, often launching subscription plans within minutes. It’s used for subscribe-and-save and loyalty-style programs, with recurring orders, a self-service customer portal, and smart recovery now in the base plan. Widgets are modern, customizable, and integrate cleanly with Shopify. Support is frequently praised as fast, hands-on, and willing to customize features and design, with helpful AI chat for smaller issues.

June 16, 2023

amazing amazing app, really recommend for your membership or subscription business. the supoort/help is excellent, quick and easy.

Sunina Skin
United States
10 days using the app
Subi (formerly Subify) replied June 18, 2023

Big thanks for your stellar feedback! 🌟 Thrilled to hear you love the app and our support.
Your recommendation is pure gold. Reach out anytime!

June 9, 2023

So far, the app looks pretty solid. Simple to use, with a lot of customization options and nicely integrated into the Shopify products catalog. But the best part is the amazing Customer support. I talked with Delaram and she is doing a brilliant work!

jugoslovenski
Serbia
8 minutes using the app
Subi (formerly Subify) replied June 11, 2023

We're so glad you're enjoying our app! Delaram truly is brilliant and we're lucky to have her on our team :)
If you need anything else, just let us know. We're here to help!

November 23, 2022

Outstanding service from Mohsen fixed my issue right away and this app is working really well for us!

Golf365 NI
United Kingdom
About 2 hours using the app
Subi (formerly Subify) replied November 28, 2022

The Subify team is thrilled to receive such a great review, thank you. :)

January 18, 2023

Excellent service and attention on customer service. Easy to install and use instantly to your store.

Be Better
Mexico
2 days using the app
Subi (formerly Subify) replied January 26, 2023

Thank you for your positive feedback! We're glad to hear that you had a great experience with our customer service and that the installation and use of our product was easy. We appreciate your support and are happy to know that our product is helping your store.

August 5, 2022

Quick to install & simple to set up - within 10 mins of downloading I'd set up 3 subscriptions. Customer service is very quick to assist as well.

PrettyLittleStar
United Kingdom
About 3 hours using the app
Subi (formerly Subify) replied August 10, 2022

Thank you for sharing your experience with others here, really appreciate it! Also, we are glad that you are happy with the provided service, that's what we go far and beyond to achieve :)

July 6, 2022

I’m very impressed with this company. The customer service is out of this world! They went out of there way to make sure the app fit the theme of my Shopify store. The reply rate is pretty fast so if there is anything you need they are on it!

Simply Marani
United States
2 months using the app
Subi (formerly Subify) replied July 12, 2022

Thank you very much for your kind words!
Definitely, hearing your experience would be an additional boost for our team at Subify!

April 1, 2026

Un immense merci à Nilou pour son aide précieuse et son expertise. Malgré mes nombreuses sollicitations et des problématiques parfois complexes, elle a su répondre à toutes mes questions avec une patience et une gentillesse exemplaires. Je suis ravie de notre collaboration et du temps qu'elle m'a accordé ! :)

Box Instant suspendu
France
4 months using the app
March 11, 2026

échange rapide et fluide . On est informé de l'avancée de la résolution.

5sensenvoyage
France
18 days using the app
February 27, 2026

J'ai contacté le service a clientèle pour mon abonnement à subi, et je suis tombée sur Pearl. C'était génial, professionnelle, clair et respectuese.
Je recommande le service de subi, c'est super à l'écoute.

Belle et Bien store
France
4 months using the app
September 7, 2025

Grace was very helpful.

Gents Journey
United States
32 minutes using the app