Subi Subscriptions App

Subi Subscriptions App

Reviews (929)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, often launching subscription plans within minutes. It’s used for subscribe-and-save and loyalty-style programs, with recurring orders, a self-service customer portal, and smart recovery now in the base plan. Widgets are modern, customizable, and integrate cleanly with Shopify. Support is frequently praised as fast, hands-on, and willing to customize features and design, with helpful AI chat for smaller issues.

January 29, 2025

Emma smoothly helped me with opting for the free plan. This is my second time using Subi's support, and both experiences have been excellent. They've always been very helpful.

Firefly Brew
United States
15 days using the app
January 25, 2025

Nareh was great and super helpful! Quick and easy process!

Fae Forge Studios
United States
About 2 hours using the app
January 14, 2025

Nareh did amazing job helping me navigate the app! Thanks

Shai Naturals
United States
34 minutes using the app
January 11, 2025

I am new to Subi and having 24/7 help with a customer service agent is valuable! Nareh was able to advise me on two different issues I was having with the App on my new website. Thank you, Nareh!

Simplicity Teas
United States
About 1 month using the app
October 27, 2024

I absolutely love this app! the customer service is also really fast. Aliya also helped me customize the widget like I had in mind. Thank you again Aliya, my website look so much better now. Best subscription app in shopify by far

PÜRE
Canada
3 months using the app
October 16, 2024

I've been in e-commerce for 8 years. I have NEVER experienced the kind of personal attention I just received here. An actual human helped me do exactly what I needed AND checked on the things I asked her to check to be sure everything was correct. Not once was I just sent a link to some random article that didn't answer my question.

HIGHLY RECOMMEND!!

Stillwater Hemp by Mtn Mama, LLC
United States
41 minutes using the app
October 10, 2024

At first, I was nervous to use this app, but it was everything I needed for my next business adventure! I was greeted by support staff while using the app on my shopify account and they were and are so helpful, patient, and kind!

Prairie Mercantile
United States
24 days using the app
August 20, 2024

I needed help translating the app and they responded and helped me quick! App is beautifully design, would recommend !

Variedades La Oriental
United States
32 minutes using the app
July 14, 2024

Delaram was so helpful! Once I installed this app, she sent me a msg asking specific questions about my goal for the app. She made sure everything was working properly and even gave me some pointers. Hands down the best experience I've had with an app. If you'r looking for a great, user friendly app with EXCELLENT customer service, THIS IS IT!!

Designer Style Co
United States
About 5 hours using the app
July 8, 2024

Support is extremely fast, kind, and helpful. The best app I've used on the Shopify store.

DEKANTIQUE LLC
United States
29 minutes using the app
Subi (formerly Subify) replied August 14, 2024

We really appreciate your feedback! It's awesome to know our support team was able to help you out quickly. Thank you 😊