Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

August 6, 2016

We're using ReCharge with Supple membership and it's working out great. Their partner's helped us out with the customization and the apps been working great!

Joyfulnoiserecordings
United States
About 2 months using the app
Edited August 6, 2016

We can't even begin to describe to you how frustrated we were with our previous eCommerce platform (WooCommerce) before switching to ReCharge. The biggest drawback was that the app we used for Subscriptions did not fit our business model and we ended up spending countless hours every month manually processing customer subscriptions.

ReCharge was our knight in shining armor! The app is super easy to use, the staff is exceptionally courteous and they will go above and beyond to make sure that your migration/setup goes smoothly.

We worked with one of the backend gurus, Clayton and were astonished at how professional and knowledgable he was about... well- everything. If you've every been burned in the past with horrible/unresponsive customer service- you're really going to enjoy ReCharge! They will help you resolve your issue and (ultimately) your customers are going to love you and be so happy!

The App: 10/10
Customer Service: 10/10
Price/Value: 10/10
Overall experience: 10/10

Our only regret is that we didn't switch to ReCharge/Shopify a long time ago. If you're on the fence - take the leap. You're going to walk away with more than you ever expected.

Bijoux Luxe Box
United States
5 months using the app
August 12, 2016

This app is awesome! It's super easy to use even if you're not tech savvy, and if you do have questions, their customer service representatives are very quick to respond and extremely helpful. Highly recommend!

Twinkle Apothecary
United States
5 days using the app
August 15, 2016

So far so good! The team at ReCharge has been responsive since day one. From the initial call and the service team helping with implementation. Everything seems to work so far although its fairly new to our site we are excited to be working with a great app but importantly a team that is very responsive to inquiry for help! thanks ReCharge!

Keephealthyinc
United States
About 1 month using the app
August 18, 2016

The ReCharge app does exactly what we need, works with product variations and multiple subscription options with discounts. Not only that, but the customer support is absolutely awesome - I had a minor issue with one of my setups, and Clayton fixed it within half an hour, despite being on the other side of the world. Can't recommend enough!

Home Juice
Australia
About 1 year using the app
August 24, 2016

Diego in the live chat was incredibly helpful. I'm still fumbling around getting used to the finer details of the setup but the support team has been there every time I needed something!

Ijerkyguy
United States
21 days using the app
August 31, 2016

I can honestly say that I would not have started my T-Shirt of the month club subscription plan if I didn't have ReCharge. This save me a ton of time and admin headaches that I would have to manage. Thank you ReCharge!

Tiki Bar T Shirt Club
United States
10 months using the app
September 1, 2016

Beautiful App that will help my store make more money :)

Supremepotential
United States
3 days using the app
September 1, 2016

So far I am LOVING ReCharge! The support team has been incredibly responsive and helpful, and it has everything I need! Excited to be using this robust tool.

Hanah Life
United States
About 2 months using the app
September 6, 2016

At Watermans this has increased our sales, it's simple to install and the support staff is amazing.

You can view this working on our site here: https://WatermansHair.com

Watermans
United Kingdom
2 months using the app