Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

October 4, 2016

Diego was very helpful and solved our query very quickly.

Origin Coffee
United Kingdom
6 months using the app
October 11, 2016

Great App .. Very good service as well from the support team .. they really know their stuff !!

Stor Supply 2
Ireland
11 months using the app
October 11, 2016

Team Re-Charge are AWESOME to work with. Super helpful, always on standby, very responsive, and a key element to building a legitimate re-order business. Pumped!

Liv Group
United States
3 months using the app
October 13, 2016

The app is working very well and the support team is really good. Any question we would have, we would get fast and smart replies. Outstanding support.

Bayard Jeunesse
Canada
11 months using the app
October 18, 2016

Great app.

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Silicagelly
Malaysia
About 2 months using the app
October 19, 2016

I started my subscription box on Cratejoy because I thought that was the easiest and quickest way to launch. I already had a Shopify site at orglamix.com. Shortly after launch on the CJ platform, I ran into a series of issues-- mainly sending my existing customers to another site for my monthly beauty box was confusing them! From an operations standpoint, I needed a separate email system, referral codes and discount codes. It was a nightmare.

I researched all reoccurring and subscriptions apps and chose ReCharge because of the features and great reviews.

I dreaded switching, but it was quick and easy. The support is great. They helped me set everything up. Whenever I've needed help troubleshooting something, they've responded quickly. I thought it would take all day to set up, but I was pleasantly surprised when I had my products set up and active within an hour. Its easy to use; and I'm not at all technical.

Now that I've been using ReCharge for the past 60 days, I feel comfortable that this is an excellent app. I look forward to migrating my subscribers from Cratejoy.

Overall, this is an excellent app for any reoccurring charge or subscription model! A+

Orglamix
United States
About 1 month using the app
October 20, 2016

Amazing app and support! I added some variants to a subscription product and was having an issue so I visited this app page to talk to support. A banner popped up telling me that if I change variants I need to "sync" the product with instructions on how to do so. I synced and my problem was solved! I am very impressed with this app and the support!!!!

Conscious Alliance 1
United States
About 1 month using the app
October 27, 2016

Great app and fantastic customer support team

Xmiles
United Kingdom
9 days using the app
Edited July 1, 2019

The app works great and meets our needs well! Their support team is especially note-worthy though. Super helpful and prompt!

Exoprotein
United States
Almost 3 years using the app
November 3, 2016

Awesome customer service! Their team was very quick to respond and so helpful in answering questions and applying the changes we wanted. Would definitely recommend ReCharge!

Venta Dental
United States
3 months using the app