Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

Edited July 11, 2017

Recharge is a great app and has been getting better lately too. The API lets us do a lot more flexible things than we used to be able to. The customer service is also very responsive...we've needed to ask for help on a few occasions and they always respond promptly help us get what we need.

Hubble Prod
United States
10 months using the app
November 11, 2016

The team at Recharge are amazing!!! Very attentive and quick to respond to any query. Very happy I chose them for such a critical part of my business.

James
https://energysnacks.co.uk/

Energy Snacks Box
United Kingdom
11 days using the app
November 14, 2016

We've been using this app for a while now, back in it was the only option available. We've used a number of recurring billing apps over the years, and this is definitely one of the better ones.

But more important than pure functionality is the customer support. There was a potentially critical issue that occurred - a technical issue w/ Shopify as a platform - and made it clear to the folks at ReCharge the issue was important and we needed help. Boy was I surprised when I received a call w/in an hour of sending the request - that's what I call service!

Drinkwel
United States
Over 1 year using the app
November 16, 2016

Awesome, we use it for our monthly product subscriptions.

Patriot Patch Company
United States
About 1 month using the app
November 21, 2016

Fantastic app! Customer support is very attentive and the backend is easy to navigate. Highly recommend!

Mjecomm
United States
About 2 months using the app
November 25, 2016

Was skeptic on which subscription app to choose but I am SO HAPPY I chose ReCharge!

From excellent customer service to their ability to tackle certain subscription method requests and reply in no time with completion and further coding help they are just simply amazing!

I was able to charge just shipping on the first order and then on the rest of the subscription orders it is free shipping! Love the customization.

Recommend it!

Cliquemint
United States
5 days using the app
November 30, 2016

The app works great and support is always there to help in a prompt manner!

Daneson
Canada
3 months using the app
December 2, 2016

ReCharge was recommended to me by our Shopify Expert designer Sanjay Ghataode at Seed CMS. I have been very pleased with the app as well as the customer service from Rob Barr. Very responsive to emails and attentive to questions coming from a non-tech operator like myself. We are very optimistic about building our subscription business over the next 6-12 months. The app will allow for custom intervals which some of my customers have requested.
ReCharge is used by some very reputable brands and I am confident my satisfaction with the app will grow even more with time. Highly recommended.

Arbuckle Coffee
United States
4 months using the app
December 4, 2016

Yes, there are other apps out there like this one, but the support is what counts. The ReCharge team talked me through the setup process and installed this addon free of charge. They even helped me migrate from an existing app I had installed that didn't do what we needed. Thanks for going above and beyond our expectations!

Synxsole R
Australia
5 days using the app
December 9, 2016

It's been a rewarding experience using ReCharge to bring subscriptions to life on our website. We weren't able to do what we wanted out of the box, but so far the app has proven itself to be flexible enough in terms of developing around our needs.

A+!

Tinadavies Ca
Canada
About 2 months using the app