Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

December 13, 2016

Extremely pleased with ReCharge. The set up and integration has been really easy, so many great functionalities and tools. Most importantly, the technical support team is exceptional and I've already received lightning fast resolutions to any questions I've submitted.

Colourandcotton
United States
2 months using the app
December 19, 2016

The app is simple to use and works great. The best part of it is the amazing customer support. Thank you !

T Bo
United States
About 2 months using the app
Edited December 29, 2016

Great app & support!

I had A LOT of questions and little glitches popping up when I first launched my subscription service, and the ReCharge support (Ana especially!) tackled each problem and fixed everything super fast. I was so impressed with how quickly they responded and how clear and concise the communication was.

Seriously the best. They made a seamless integration with my shop and I'm SO HAPPY I chose to go with them. I've use other subscription services before that weren't nearly as easy to use or accommodating to custom needs.

I can't recommend ReCharge enough!

Thepinksamurai
United States
29 days using the app
Edited March 9, 2017

Great customer support and great product. Love it!

Elevated Faith
United States
4 months using the app
Edited June 13, 2020

Thorough and expedited response and action from Clayton. I've been using recharge for 5 years now and they have always been quick to answer and they always take the time to go that extra mile to make sure that you are satisfied with the response. I'd highly recommend Recharge for anyone looking for the best subscription platform for shopify! You can do a TON with it!

Lifeboostcoffee
United States
Over 4 years using the app
January 2, 2017

I've only just started working with the app, but so far their customer service is amazing!!!

The F2t Box
United States
January 2, 2017

The customer service alone makes this app worth EVERY single penny!!! I initially encountered some problems with set up and I ended up emailing customer support for some assistance. Pietro responded back to my email very quickly! He was so kind and even though I had ten million questions, he answered them all. When he got off of work and could no longer respond to my email Angela came to the rescue! Her support was AMAZING! She answered the remaining of my questions in one email and gave me step by step instructions!!! Thank you sooo much Pietro and Angela! You guys are the BEST!!!

Divine Designz Cosmetics
United States
14 days using the app
January 23, 2017

The team at ReCharge are absolutely brilliant. They went above and beyond to assist with implementations that weren't out-of-the-box and did so promptly and professionally. We're still yet to harness the true power of this app, but we're confident it'll be a breeze with their support.

Pureplanet
Australia
5 months using the app
January 25, 2017

Great service with excellent support.
Highly recommend

Jamaican Care Packages
United States
4 months using the app
January 25, 2017

Excellent App and excellent customer service. Makes setting up and maintaining recurring customers a piece of delicious cake.

Ibs Formula
United States
2 months using the app