Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

March 10, 2017

I received fantastic detailed customer support from Nick Woelk. He was very patient while I asked numerous questions regarding how to merge clients from one app to another.

I appreciate the over the top customer service and the patience he showed as well as going the extra step to make sure that I understood what I needed to do. As a person that works in customer service myself, I can appreciate top notch customer service from another person in the same line of work. Thanks so much!

Proteinmilkshakebar
United States
3 months using the app
Edited March 14, 2017

So far we've had a good experience with ReCharge. We've had the occasional glitch, but have received great support from customer care and a very quick resolution. For a business just starting out with subscriptions, this is a great tool!

Brothoflife
United States
6 months using the app
March 15, 2017

Great customer service. Quick response time and did exactly what I needed that wasn't an "off the shelf" update we needed.

Mammothbar
United States
3 months using the app
Edited May 11, 2017

Great experience, easy setup and amazing staff that is quick to respond and take care of things when you need any help! Very pleased!

Update: Time and time again when I need something I am met with quick responses and incredible help! Thank you so much! Extremely pleased with my decision to go with ReCharge!

Bowhunter Box Club
United States
3 months using the app
Edited October 2, 2020

Been using Recharge for a few years now, the product works great and their support team are a dream if you have any issues. Launching a new theme today, was able to get a custom integration fitted within a couple of hours.

Austin And Kat
United States
About 3 years using the app
March 22, 2017

Great support! Fast and very helpful throughout the setup process.

Dermae
United States
5 months using the app
March 22, 2017

I've implemented ReCharge now on a second eCommerce site. The whole experience, from install, to migration, and to the customer facing options are worth the cost.

Coffeebygillespie
United States
7 days using the app
March 29, 2017

Perfect help. Regenerated all our shipping rates after update of prices. Really a big help!

Mikkeller
Denmark
3 months using the app
Edited November 13, 2018

Absolutely seamless! The app is easy to install, manage and use. The customer service team are also really great too. I moved platforms from Woo to Shopify and it was really simple to transfer all my subscriptions over. There were a few tricky moments but they were cleared up really quickly by the attentive customer service team!

Roccabox
United Kingdom
Almost 2 years using the app
April 5, 2017

Great experience so far! We had some installation issues because we use a highly customized theme, and Pietro resolved a number of them via chat. App now integrates seamlessly and looks great on our site!

Natural Genius
United States
6 days using the app