Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

April 6, 2017

Simple to set up and excellent customer support! I had a complicated subscription question, and the rep answered my question simply and professionally. I never knew it could be so easy! Thank you, ReCharge team!

Smart Source Seafood
United States
7 months using the app
April 24, 2017

Love this app! It's been a great tool for our store! When I did have a small question/issue, the tech team worked hard to get it cleared up quick and easy! highly recommend!

The Dressing Room 1
United States
About 2 months using the app
May 5, 2017

Excellent customer service, very responsive and helpful. I am happy with the app and the support provided is second to none.

Mahogany Tees
United States
3 months using the app
May 5, 2017

Great support! I needed the app installed in a hurry and the developers got it done in minutes. The app also works exactly as prescribed. 5 stars all day.

Purewod
United States
About 1 year using the app
May 17, 2017

I had an issue with the app and the support team responding very promptly to help me resolve the issue with just a few emails back and forth. Thank you, Clayton!!

Hexa Now
United States
6 months using the app
May 19, 2017

I hate writing reviews and typically steer clear of them unless I experience amazing service over and over again. That's exactly what I always experience with Recharge. They've helped us out tremendously over the last 2 years and I definitely view them more as a partner than as just another app provider. Cheers and thanks for the incredible service!

Modern Times Beer
United States
Almost 2 years using the app
May 29, 2017

Went from Wordpress to Shopify and was able to migrate all of my subscriptions fairly painlessly... Most importantly, support has been super quick to respond and really helpful. Would definitely recommend ReCharge.

Mikesrecovery
United States
22 days using the app
June 15, 2017

Their customer support is really great, and the app itself works really well once it's set up. We've definitely seen an increase in revenue and it's great to see what revenue is coming down the pipeline.

Oxygenplusstore
United States
Almost 2 years using the app
June 21, 2017

Fantastic customer services/support, even though we are in the UK and Shopify are in USA or Canada.
Got the answers I needed to help with a slightly annoying problem.
Thank you everyone for our help, especially Jess

Nanosubs
United Kingdom
Over 1 year using the app
Edited June 21, 2017

Ok so we run in to a problem... Contacted the guys and guess what they called me within 5 minutes and got the CTO on the line to help us sort it out. Best support I've ever got! Big thumbs up!

Truth Coffee Roasting
South Africa
6 days using the app