Reviews (3,146)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.
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Great, support team has gone above and beyond especially Jake and his team.
App is easy to use, migration is super smooth, and customer service is super fast. Pretty much everything I wanted in an app and more!
ReCharge has been a solid vendor in working with us in making the continuity side of our business run solid everyday. The featureset of the Recharge app is comprehensive and well-thought out and support has been outstanding.
Recently, our Technical team ran into a significant issue while working thru migrating one of our customer groups into Recharge. Nick, at ReCharge, was my main contact in dealing with the bug.
Even though our team was responsible for the issue, Nick not only quickly confirmed the problem but also began working thru a variety of edge-cases with his team in understanding what impact a fix might have on our company. And without any prompting, he brought in an engineer and spent the bulk of a day writing and testing a solution before deploying a successful fix for us.
In a world where companies are leaning more on vendors to handle complex parts of their business, we are happy to be working with a partner who cares about us as a customer and works hard to provide consistent solid service.
Everything was going great and then I ran into a snag with set up. It was a problem between my theme and the app. I contacted customer support and Lorena was amazing. She responded quickly, fixed my issue and had my site up and running in no time. Thank you so much! You guys are great!
Missy
Every issue I have has been answered within a few hours. Support is great and the service is very useful!
BUT ! I'm having a problem .
My app is not working well , is it because i changed my theme layout ? does it affect the app ?
I've been using this app for subscriptions on one of my stores for a while now, and the functionality and service has been absolutely stellar!
I recently was looking into a more customized feature (whole-cart subscriptions), and the staff at ReCharge said that they would have to customize the code to support this feature. They did so, and I'm now able to use the new feature for my store!
That level of service is truly amazing to me for a software company, and I'd definitely recommend Recharge – if not for the product itself, their customer service is worth it!
Support level is simply fantastic. They help at every step quickly and effectively. One of a kind app for subscription billing. Works great. Don't worry about setup - lots of hand holding if necessary.
The support is outstanding. They will work with you to get the job done.
As a Shopify Expert at Blend Commerce, I use the ReCharge app for our own business and for our clients stores. Whilst it may seem a little tricky to begin with, we've found it extremely valuable, as it really removes the headache of having to chase for payment for monthly services. Many clients using subscription models have opted for Recharge on their Shopify Store.
