Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

October 24, 2017

The app work fantastic with me. The customer service is also a good one that I can't forget. They help me a lot during my moving from other platform with magento 2 to recharge for shopify.

I'm definitely will recommended to others.

Raelbox Com
United States
About 2 months using the app
October 24, 2017

Recharge has been an amazing partner -- creating a new app that allows us to ship different sku's at different times with one order. We really appreciate the expertise, dedication and solutions focus of the Recharge team in meeting the business need and working so it integrates with Shopify and 3PL. Humankindpet.com

Humankindpet Dev
United States
4 months using the app
October 27, 2017

Really wonderful support, they answer your questions quickly and thoroughly. Wonderful app.

Sproutskincare
United States
17 days using the app
November 1, 2017

ReCharge is simply awesome. They've met or exceeded our expectations and needs for our unique subscription-model and helped us through the testing and setup phase. Fantastic customer service too! So glad we chose to use them!

Kittypooclub
United States
2 months using the app
November 2, 2017

The customer service was great! I needed to change the shipping rates for my subscribers and they were able to help me quickly!

Caffeine And Kilos Inc
United States
About 1 year using the app
Edited November 7, 2017

This app is fantastic, and the service is amazing. I had enough subscribers within my trial period to cover the monthly costs once they kicked in. - There's a robust feature set, and when there was some shenanigans going on with a new theme and their code, their support worked with my web team to fix the issue quickly. - Amazing job, y'all!

-Brian G., coffee roaster

Ross Street Roasting Co
United States
5 months using the app
November 8, 2017

Great support always helpful ! I got many subscribers in just a few weeks and all went smooth.

Pastreez
United States
5 months using the app
November 24, 2017

GREAT CUSTOMER SERVICE! LOVE THIS APP

Tribe Beauty Box
Canada
8 days using the app
November 26, 2017

Pretty solid - - tooltips for things in confusing sections like rulesets, taxes and shipping would be very helpful. I resorted to customer service for this and they were FANTASTIC. Seriously - so great. No, this is not a stock review - I went back in forth with customer service over several email chains and they were extremely helpful.

Claire Test Project
United States
Edited December 12, 2017

While this app may be great it wasn't for me so I uninstalled it from my store. Unfortunately, all of their snippets of code were left in my store theme which has caused me many hours of having to hunt them down and remove them.

We only had this downloaded for about 30 minutes before realising it wasn't the app we were searching for and have now had to waste many hours trying to get rid of it!

*EDIT* - Changed to 5 stars
They have a brilliant customer service team who quickly uninstalled all of the additional code that was left on the site.

Teatox Aus
Australia
8 days using the app