Reviews (3,146)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.
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AMAZING CUSTOMER SERVICE!!! Quick response, correct information and overall wonderful!
The customer support rivals their competition.
Super helpful customer support team! They answer questions really quickly and offer simple and fast solutions.
We've been using ReCharge since October 2017 now for our coffee subscription business www.onthegrind.co.nz. We're extremely happy! We find the ReCharge portal easy to use and integration with Shopify great. The reports are insightful and functionality is much better than other similar apps we tested before settling. Subscriptions are our business so we spent a long time researching and are very happy with the decision. We've found the support team fantastic to deal with and very responsive to all questions and feedback. Thanks guys!
Superb app & excellent customer service!!!!
Exceptional customer service. Had a formatting error, wrote to the ReCharge team, and they helped me fix it within the hour. It's clear that they really care about their product and the customer experience.
Customer service team is very responsive and helpful.
Super happy with the integration, the service and help when something goes wrong. I recently updated my theme to something less common, and noticed that it didn't automatically update with recharge- I wrote to the support email and within 24 hours they had fixed it up for me! Very happy with this app, how it communicates with the rest of shopify is a big bonus for me, after using other programs that didn't, my dispatch is so streamlined now :)
The app works perfectly and the most important is the customer service. Just Excellent. they answer very fast, they are very nice, very helpful and the result is always perfect. Thank you vey much.
Very flexible when it comes to the customer's control over their subscriptions — which is awesome.
Customer support was quick to respond & very helpful with the set up.
Highly recommended.
