Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

March 21, 2018

We just transitioned over from Bold. At first the migration seemed a bit daunting...which kept us from switching earlier, but customer service and the support documentation made for an extremely smooth transition. Very easy process and very helpful support staff. Stoked to integrate this app in with our new loyalty program!

Stubble Stache
United States
2 months using the app
March 29, 2018

Recharge is amazing. Not only the unique app that they bring to the table, but their customer support. I always get my questions answered thoughtfully within in the day, and I am confident in the answers I am given to solve my problems. As long as I have a product that people can subscribe to, I will be using Recharge

Testshock
United States
Over 1 year using the app
April 3, 2018

love recharge the support team is super helpful too :)

Collection Xix
United Kingdom
8 months using the app
April 12, 2018

Amazing customer service, i'm so excited to see how this helps grow our new company. Thank you!!

Miracle Milkookies
United States
April 13, 2018

Their tech support fixed an unanticipated integration problem with my theme in less than 24 hours by adjusting the CSS. Way faster than I expected!

Fireflychocolate
United States
3 days using the app
April 15, 2018

Easy to utilize! However, quite costly for the small shopify store who would definitely appreciate a smaller monthly fee. Thanks team, from Cowpresso Coffee Roasters Singapore. https://cowpressocoffee.sg/

Cowpresso Coffee Roasters
Singapore
13 days using the app
May 3, 2018

Top notch support - responsive, understanding and most importantly they actually care that you succeed.

Puricomusa
United States
25 days using the app
Edited April 8, 2020

We've been using Recharge for 2 years and they are great. Their customer service is unbelievably good. Always a fast response and they have even gone in and modified our code for us a couple of times when we had special requests. Would definitely recommend them for subscriptions on Shopify.

Daragh

Goally
United States
About 2 years using the app
May 16, 2018

LOVE RECHARGE. They absolutely crush BOLD, no questions asked. Complete domination!

GO RECHARGE!

Tenzo Tea
United States
3 months using the app
June 1, 2018

Despite having some issues with the ReCharge App, their customer service team, Marija specifically did an outstanding job at getting back to me ASAP and going above and beyond to get the customer migration we need done right aways!

Smartsweets
Canada
3 months using the app