Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

July 26, 2018

Recharge is a fantastic app for subscriptions on Shopify. The account area can be customised with your brand colours and fonts, and it's super easy to use front and back end. Marija, one of the customer help team, has been great though our whole setup and migration process (we had to migrate hundreds of subscribers from another system). There was continuous support and the developers get back to you within a few hours maximum. Would recommend to anyone wanting to do subscriptions on Shopify.

Peppersmithtest
United Kingdom
2 months using the app
July 27, 2018

Always very helpful and thorough with any issues!!

Planner Perfect
United States
About 1 year using the app
August 1, 2018

Exactly what we were looking for. The customer support team is very responsive and helpful!

Physicianschoice
United States
2 months using the app
Edited July 14, 2020

Edit: Update! I ran into some issues when trying to change my theme. I contacted ReCharge and Nikola took care of everything so quickly. This company has been amazing at keeping my subscription program going!
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To say I'm a novice at this whole Shopify thing is an understatement. And to think I wanted to offer subscription service was even more absurd! But I dove in head first and I've been doing ok till I got to implementing this app. I struggled for over a week trying to make it work and I was just missing something along the way. I finally messaged their support and a response was quickly received from Evangeline. She saw exactly what I was missing, fixed it for me and pointed me in the right direction on somethings I still had to do before my subscription would work. Every time I've messaged Evangeline I receive such a kind and helpful response. I'm so thankful for their help and understanding. GREAT APP, AMAZING CUSTOMER SUPPORT (especially from Evangeline)

Pdb Blanks Glitter
United States
Almost 2 years using the app
August 2, 2018

Excellent customer service! Highly recommended. Harteg was super helpful in resolving an issue for us.

Wildklass Jewelry
United States
About 2 months using the app
August 6, 2018

We are very pleased with the functionality of the ReCharge app. We've modified it for our monthly and annual membership needs and are also using it to accept one-time and recurring donations. We've used the app to create unique subscription/membership products; the ability to easily change verbiage on the back-end makes this app a very powerful tool for our unique business. We needed a few customizations done and ReCharge support was very quick to respond with solutions. We're working with other Shopify apps that are very basic and difficult to use - ReCharge has obviously spent a lot of time on not just features but also the user-experience, which we greatly appreciate!

Tara Mandala
United States
12 days using the app
August 27, 2018

Great product, and even greater customer service.

Bristl
South Korea
3 months using the app
Edited June 24, 2020

Their customer service has improve significantly as of late. Its clear they are focusing on this - which is a welcome upgrade!

Beyouonline
United Kingdom
About 2 years using the app
September 5, 2018

Excellent app with a lot of features. ReCharge support have been great (especially Diego, Gustavo and Vuk - thanks guys!) at helping with some tricky questions. Support were always helpful and replied quickly, going above and beyond more than once to ensure that we had everything working properly. Highly recommended..

Cocoba
United Kingdom
28 days using the app
October 4, 2018

The ReCharge app is fantastic and their support is excellent. We had an issue with how our subscription products were initially set up, and their customer support & dev team looked into it & fixed the problem! Works perfectly now!

Highly recommend this app!

HOW TO CAKE IT
Canada
Over 1 year using the app