Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

November 26, 2018

We launched subscription over BFCM weekend and the customer service team was super helpful in getting everything implemented on time for a successful launch. Loving the platform and the support from the team, and our customers are loving the flexibility of the subscription platform. Win-win all around.

CONCUR | The Conscious Company
United States
About 1 month using the app
Edited December 3, 2018

I am very happy with the app functionality and support. In addition, I am impressed with the quick response to my support emails. Over the weekend I thought I might have to wait until Monday but I had an answer very quickly which helped me process an order quickly!!

Brewtoria Coffee
United States
3 months using the app
Edited December 10, 2018

Great app for recurring subscription models! Great customer support too. So far, we've been impressed with recharge.

EatYour.Coffee
United States
11 months using the app
Edited December 10, 2018

It does what it says and customer support is pretty good. Any issues have been resolved quickly and professionally. We will continue to use ReCharge for our subscription needs.

Levium
United States
12 months using the app
December 10, 2018

Great Customer service, the team was quick and professional. Also its a wonderful app for managing customer subscriptions!

Sun Genomics
United States
Over 1 year using the app
December 11, 2018

The app is great working and the support is perfect, we have absolutely nothing bad to say about ReCharge. It is THE subscription app to use with a shopify store.

Roxanne Cuisine
Canada
27 days using the app
December 11, 2018

Recharge has top notch customer service! So quick to respond and help me no matter what my question may be. AMAZING! Thank you!

Let's Make Art
United States
8 months using the app
December 11, 2018

The program works great. Great customer service! Response and get problem fixed in less than 2 hours!

VaporDNA
United States
About 18 hours using the app
December 26, 2018

The Recharge App is one of the very few apps I have used on Shopify that actually does everything I need it to do! Their support team is also incredible and has always gone above and beyond to help me with anything I need. Thanks for making such a great app!

Rise Bar
United States
11 months using the app
December 28, 2018

Hi, Have just started using this app - was using bolds before and that was fine, but a developer that is helping us with our "subscripe" function, was saying this was better to work with... And for now i'm really happy, the app looks really nice and easy and the support is GREAT, like really great...

Thanks
Jacob
https://www.vetboxen.dk

Vetboxen.dk
Denmark
3 months using the app