Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

January 7, 2019

I have used this app for a couple of my businesses that I have worked with and absolutely love it. It is simple and the support is great!

Outdoor Obsession
United States
About 1 month using the app
January 7, 2019

They are very responsive! And always willing to help! Always reach them first before trying to figure things out on your own.

Sassy Jones Boutique
United States
Over 1 year using the app
January 9, 2019

This app is great! It has made our subscriptions run effectively and is mostly intuitive and user friendly. Highly recommend!

ProMix Nutrition
United States
About 1 year using the app
January 9, 2019

This really works! Glad I found it. Made subscriptions so much easier and now I can get back to other stuff :)

Whiskey, Wood & Leather Beard Company
United States
January 10, 2019

This app was easy to set up and the customer service is outstanding. I highly recommend trying it!!

FreshJax
United States
7 days using the app
January 17, 2019

Great and fast customer service! Highly recommended for everyone who is looking to integrate subscriptions to their shop!

GUDBERG NERGER
Germany
Over 1 year using the app
January 17, 2019

I'm giving this a 5 solely based on their incredible customer service. Evangeline is absolutely phenomenal and incredibly knowledgeable and willing to help. We're not officially up and running with our subscriptions yet but every time I've worked with her I've been able to find solutions and become more knowledgeable about the whole process both on Shopify and Recharge.

Fazenda Coffee Roasters
United States
About 2 months using the app
January 25, 2019

Though I only have access to email support, the team is always very responsive, timely, and helpful at answering any questions I have. The app is also easy to use and works great for subscription products.

WTHN
United States
About 1 month using the app
January 29, 2019

Been using re-charge for a while now and every time something goes wrong (which are errors on our end) the ReCharge team is always super quick to help and clean up the messes we make! Highly recommend this App!

Firsthand Supply
United States
9 months using the app
Edited February 3, 2019

This app helps me automatically charge my customers each month for their subscriptions and saves me a lot of time. Plus the customer service is great and ReCharge has been able to help with anything needed

Feed 4 Function
United States
About 2 months using the app