Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

February 4, 2019

Excellent customer service! Needed help and all was sorted in 2 mins! Highly recommend this app for anyone who needs to add subscriptions to their Shopify website.

Nano
United Kingdom
About 2 months using the app
February 5, 2019

I am happy to use this, also supporting team is too good! It fulfill all my requirement related to my site.

SALT & STONE Natural Skin Care
United States
12 days using the app
February 5, 2019

The webinar session with Evangeline was super helpful! She was able to show us tips and techniques that will be really useful moving forward!

BoKU® Superfood
United States
3 months using the app
Edited February 11, 2019

The entire support team I have dealt with a super helpful, friendly and most importantly very quick! Marko, Milica, Ivan , Marija, Kait, Nikola all deserve pay rises The app is also very flexible with API access. So far it has been a pleasant experience with my very difficult and custom requirements.

Workout Meals
Australia
About 1 month using the app
February 14, 2019

We use this app for our monthly subscription box. We never have issues but any questions we have support is always quick to reply and really informative.

The Cruelty Free Shop
Australia
Over 3 years using the app
Edited February 15, 2019

I am very pleased with the app in general and can recommend it.
App team really takes care about customers. Gordon from support team was super helpful.

MOC Store
United States
10 months using the app
February 17, 2019

ReCharge is always quick and responsive when I have a question or issue. The members of their team and helpful and kind. I'm a huge fan of their service along with the ease of use.

Chelle Bliss Books
United States
About 1 year using the app
February 18, 2019

excellent customer service, always responds within 48 hours, and they fix everything! Really excited to tell all my sub box friends on crate joy about it!

Dio Candle Company
United States
Almost 2 years using the app
February 26, 2019

Although ReCharge is really easy to use, sometimes you just need customer support. This is not inconvenient at all. Always helpful and really fast in replying. Really appreciated. Thanks!

Jimmy Joy USA
Netherlands
11 months using the app
February 27, 2019

I use this app for monthly subscription options for my products and the app is easy to use, support gets back to me quickly, set up was easy, and we are crushing it within the first month already. Highly recommend this app! Ivan Jankovic on the support team thoroughly helped me set up the store, and when there was a bug error, he fixed it in a timely manner which is very much appreciated.

Bailey's CBD
United States
3 months using the app