Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

Edited August 4, 2026

Zachary was exceptionally helpful and responsive! This has been our smoothest launch yet! Thank you so much

Pique Tea
United States
Over 7 years using the app
Recharge replied April 11, 2019

Hey there, Pique Tea Team! Thank you so much for your kind shout-out to Marija and her squad. It always brings a smile to our day when we know we've been able to provide an easy, smooth launch for our customers. Absolute best of luck with your shop and please let us know if you have any further questions!

April 9, 2019

Really great customer service. They helped us install our app really well and customize it to what we were hoping for.

Alabaster Co
United States
5 days using the app
Recharge replied April 11, 2019

Thank you so much for taking the time to leave us a 5 star review! I am so glad Diego was able to assist you in getting things for your shop up and running. We're very excited to have you as part of the ReCharge family!

Edited April 18, 2019

Great customer service, always very prompt with replies and making sure the issue at hand is taken care of. Love having this app for our customers!

Sunglass Spot
United States
Over 2 years using the app
April 23, 2019

This works really well for my monthly tea subscription boxes. The team are also superstars at trouble shooting if I ever have any issues or questions.

The Tea Curator
New Zealand
Over 1 year using the app
April 23, 2019

Great customer service - fast response and they take care of any questions I have. Excited to be setting up subscriptions!

Health As It Ought to Be
United States
Over 1 year using the app
April 25, 2019

I am launching a subscription box and was a bit confused on how to set up the widget for my purposes. Jovana in Support was so responsive and helpful! Top notch service! Kudos!

Island Thyme Soap Company
United States
2 days using the app
Edited April 26, 2019

This app is phenomenal for subscriptions. Especially the customer service is outstanding. If you buy this app, it is sure you will be assisted greatly down the road.

MYLILY Gmbh
Germany
About 1 year using the app
Edited March 5, 2020

Since launching our subscription model we have seen amazing improvements in return customer rate, average order value and overall revenue. Recharge integrates easily with our store and customer service is helpful.

Eco Modern Essentials
Australia
Over 1 year using the app
May 3, 2019

I use this app for the 'subscribe & save' option on our website. Our customers love having this feature and I love how easy it is to use. You will love it too!

Crystal Quest Water Filters
United States
10 months using the app
May 3, 2019

This app is worth every penny. My customers love they can set it and forget it. I highly recommend this.

Pure & Coco
United States
Over 1 year using the app