Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

Edited May 8, 2019

Using the ReCharge app for two sites currently. The documentation is well put together, support is great and recurring payments work like a charm. Couldn't ask for much better.

Nouri
United States
About 2 months using the app
May 13, 2019

Not only does this work beautifully, but customer service is stellar. We run over 1000 subscriptions a month through this app and it's easy to manage, sort, and project what's coming next. The company is always quick to response with technical help or with feature suggestions. Really pleased.

The Cookie Countess
United States
About 1 year using the app
Edited May 16, 2019

The ReCharge app has been a critical pillar in our companies success. Their support team replies 100% of the time with accurate and timely solutions to the albeit small issues we have had. After two years of using ReCharge Payments and their Shopify app, I am confident in my 5 star rating and confident in a long relationship with ReCharge and the BootStrap Heros!

Thank you!!

Investor Crate
United States
Over 1 year using the app
May 18, 2019

Just started using this app and so far so good! I was having installation trouble and reached out to customer service who were not only very responsive but also helped install the app correctly on my site. I have no knowledge of coding so this was extremely helpful! Definitely recommend.

Outdoor Fellow
United States
May 21, 2019

Works great and support does a great job answering my sometimes complicated questions. Usually just runs entirely on its own with zero intervention which is exactly what I need!

Beanstock Coffee
United States
Over 4 years using the app
Edited March 25, 2020

Sean helped me and did more than a great job! Thanks for everything!

Super fast and helpfull answers, very good! I am looking forward to new comunication with recharge!! Great job as always thanks a lot

Sean helped me and did more than a great job! Thanks for everything!

Super fast and helpfull answers, very good! I am looking forward to new comunication with recharge!! Great job as always thanks a lot

ESJOY
Spain
Over 1 year using the app
Edited November 4, 2019

ReCharge and the team have been really helpful in solving our problems and helping to brainstorm solutions. Thanks to Rob and the team for all the help!

First Day Inc.
United States
10 months using the app
Edited June 3, 2019

I just installed this app and haven’t used it yet. However i had a trouble installing this app at the beginning and their support team put 200% effort and resolved all the problems so quickly. I am satisfied with their prompt response and they know how to treat their customers! Highly recommended!!! Thank you!

Drooling Monsters
United States
5 days using the app
June 4, 2019

App works great. Easy to set up and start gaining subscription. Customer service was top notch. Fast replies and went above and beyond to help me.

Era Organics
United States
2 months using the app
June 21, 2019

I used this application to help thousands of my customers have the goods delivered on the 1st of every month! This application makes our life a little easier.
This application has also a very reliable support team and community. I am deeply grateful to ReCharge Support team.

Brazen Hazen
United States
14 days using the app