Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

July 5, 2019

We use this app to run a subscription club and so far everything has been great. The app is robust, documentation is thorough and the support has been fast, accurate and helpful. Overall one of the best apps we've deployed.

Alpaca Direct
United States
2 months using the app
Edited July 9, 2019

We use the app to provide subscription Biltong boxes.

We love this app, as we are able to manage each customer subscription and with the use of the API, we have amended the app to suit our needs.

The support team are very helpful! They respond back very quickly with the answers to your questions.

m-eat! Premium Biltong
United Kingdom
9 months using the app
July 25, 2019

This app is crucial to my shop, and the customer service is outstanding. Both times I've needed assistance the reps have gone above and beyond.

Nikis Natural Wipes
Australia
About 2 months using the app
August 5, 2019

If you have subscriptions and you don't want to make your life easier, don't use this.... but if you want to make your life easier, use ReCharge.

ScrapeYourTongue.com
United States
Over 2 years using the app
August 7, 2019

Recharge support is so on top of it and always helpful whenever we have a question. The app is easy to use and integrates with Shopify easily and quickly.

Stix
United States
7 months using the app
August 30, 2019

This app works great and when I ran into problems, the support team was right there helping me almost instantly. Really grateful for their help and this app!

Moon Cycle Bakery
United States
8 days using the app
September 11, 2019

The five stars is because the app works like it is supposed to. And customer service is responsive. But it seems rather pricey for an app that only one of my customers has opted for, to date. But that's my fault for hangin' with it. Yet I remain an optimist.

Purrified Air
United States
12 months using the app
Edited September 24, 2019

When exporting and cleaning appropriate Data for analysis - Mat M. took the time to provide very clear and easy to follow steps to solve the problem. Very impressed

MOJU
United Kingdom
Over 1 year using the app
September 25, 2019

Used for our Coffee Subscribers, works well, require Stripe to process payments.

https://bada-bean.com

Bada Bean
Australia
10 months using the app
September 25, 2019

I asked ReCharge customer service to fix an issue we were having with our subscription service. They responded quickly and we were able to find a fix that will (hopefully) alleviate any future issues. Thanks, ReCharge!

Picky Bars
United States
Over 2 years using the app