Reviews (3,145)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

Edited June 17, 2020

I've been using the app for years. Customers love being able to set up automatic orders and can adjust their subscriptions whenever they want. Also, when I change website themes, the folks at Recharge update the app on my new theme, free of charge! Great customer service!

Herb & Root | Luxurious Perfume Oils, Bath Oils, and Massage Oils
United States
About 3 years using the app
Edited November 4, 2019

I had an issue setting up the sales tax-but the customer service team gave me my options & helped me set up what I needed to. Their response time was pretty quick. I really like the app-user friendly. Easy to see current & future orders.

Uncommon Nutrition partnered w/ Marine Essentials
United States
12 months using the app
November 6, 2019

This app has been critical to the functionality of our website and mission, and the customer support is amazing. Cannot imagine a better subscription offering than this!

The Skin Spot
United States
7 months using the app
November 25, 2019

Helpful developer and great app!! Helpful advice, be sure that subscription is not your default.

Check it out here:
https://www.avnow.com/products/samson-e-mic-telex-oval-windscreens-5-color

AV Now Fitness Sound
United States
3 months using the app
January 11, 2020

I sent an email which was a typical emotional body expression of something not working well at all. Customer Service (Diamone F.) fixed the problem and wrote back to me after saying it's fixed (in under an hour). Excellent Customer Service so far. Colin

Tea is the way
United States
24 days using the app
January 20, 2020

ReCharge is THE go-to choice for subscriptions on Shopify. It's easy to set and manage, includes great integrations, and their customer service is always quick, friendly, and helpful. Thank you, ReCarge Team!

Earthlove
United States
Over 1 year using the app
January 23, 2020

Amazing technical support from Rob D - we had a few issues after onboarding but these were promptly resolved to full satisfaction thanks to the fantastic technical support provided.

Empress Mimi
United Kingdom
5 months using the app
January 25, 2020

Love this app - has helped me build consistent revenue and has a great support team. I wanted to offer my customers free shipping on all subscription orders and they provided me a solution within 24 hours.

Aura Inner Beauty
Canada
About 1 year using the app
January 28, 2020

Very easy and fast to install. The user interface is easy to use. Integrates with a lot of other Shopify apps (email clients, help desks, etc). Priority customer service comes at an additional fee.

Som Sleep
United States
Over 2 years using the app
January 31, 2020

Great for our customers to be able to easily setup their subscriptions, easy for us to implement and the support is fantastic!

The Alchemist's Kitchen
United States
4 months using the app