Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

February 4, 2020

Easy to use interface with many integrations and great support team especially Sean who goes above and beyond.

Hippo7
United States
9 months using the app
February 5, 2020

Great product. Great support!
We really achieved everything we were hoping for and really recommend this to anyone trying to build a subscription model.

mybacs
Germany
4 months using the app
February 5, 2020

Support has been very responsive, helped us set up testing and confirm that they will not be a affected by the latest Feb 2020 Shopify Checkout upgrade. Thanks.

Beekman 1802 Dev
United States
6 months using the app
February 7, 2020

Customer service is excellent, resolved an issue for us in under 2 hours. In terms of the apps functionality, it has been great, runs smooth and we have many customers on board with subscriptions now!

Window Cleaning Warehouse Ltd
United Kingdom
6 months using the app
February 7, 2020

We use a multitude of platforms for various functions on a regular basis and none have support that matches ReCharge's. I can always count on them to respond promptly and thoughtfully. Considering we are often working with large batches of sensitive data, it is reassuring to be able to trust that the people behind ReCharge will always do things right the first time.

Dry Farm Wines
United States
Almost 4 years using the app
February 11, 2020

Excellent functionality and customer service! The Recharge support team has helped us with anything we've asked about quickly and with everything we needed to know and more.

Made In Nature
United States
4 months using the app
February 12, 2020

Great experience of using this App. New to ReCharge and SHopify and found the integration slick. The email support for ReCharge was prompt and easy to follow :)

Boca
United Kingdom
3 months using the app
February 17, 2020

Sean from Support team is very nice and available. Very powerful product that does everything you need. Might need to go for Theme Engine with Recharge Pro for some custom features.

Compliment
Belgium
About 1 year using the app
February 17, 2020

I've just started using this app recently but have been happy with the features so far. I'm giving it 5 stars because their customer service has been great as I've worked through getting it setup properly on my website. They consistently respond within 24 hours and follow-up until they know my problems are resolved.

Wild Valentine
United States
3 months using the app
February 21, 2020

Vuk was very helpful with problem solving the issues that I was having. I've been working with ReCharge for the past year and a half and have found the app useful for my subscription needs.

Merrifield Coffee Roasters
United States
Over 1 year using the app