Reviews (3,146)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.
Refine
-
By rating
We love this app! Super easy to keep track of and edit our customer subscriptions as needed. The customer services team are always onto it and incredibly helpful!
Our experience using the ReCharge app in our Shopify store has been great! Their customer service team is quick to respond and effectively assist with any issues/questions.
Awesome customer service. Had issue with Authorize API, Jaden Walker was able to help me fixing the issue bonus with a guild to reschedule all payment as bulk. 10/10
ReCharge is a simple to use app for creating subscriptions. Customer service is responsive and will help out during installation and if you can't figure something out. It's absolutely a steal, considering it is has such a generous free plan.
So far so good! Working as planned, and I've received prompt replies from customer service when I had questions.
We use this app to make it easier for the customer to get their products. The fire and forget is great for busy people or people that don't want to constantly be online.
So far my favorite thing about this app is their speedy customer service! That means a LOT, especially as time can be so sensitive when dealing with changes that impact orders. So far, I've been really happy and we've had zero customer complaints or confusion. THanks!
Great customer service. They are super helpful and responsive. We were able to fix our issues in no time.
Also, the onboarding process was great with Rob Tevlin leading the implementation on the Recharge side. We are on the headless Shopify and the integration with Recharge was actually one of the easiest one given the complexity of our site's architecture. Great app, great service, great product. I highly recommend!
The app is super functional. Love that they built a new subscription trial feature into it. Seems like a pretty common scenario. It's a little confusing to set up, but if you watch the youtube vids you'll be able to get through it.
What is REALLY awesome though is the tech support. They bent over backwards getting their system to work with my theme. Can't say enough good things about them. If you're on the fence, don't be. You'll be in good hands with the Recharge folks.
The app is great and the customer support is even better. Can't recommend enough. App is easy to use and the support team is capable and available to help tailor the app to your needs.