Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

September 29, 2019

We love this app! Super easy to keep track of and edit our customer subscriptions as needed. The customer services team are always onto it and incredibly helpful!

Good Buzz
New Zealand
Over 1 year using the app
September 30, 2019

Our experience using the ReCharge app in our Shopify store has been great! Their customer service team is quick to respond and effectively assist with any issues/questions.

BOLDR
United States
24 days using the app
Edited September 3, 2025

Awesome customer service. Had issue with Authorize API, Jaden Walker was able to help me fixing the issue bonus with a guild to reschedule all payment as bulk. 10/10

Smarter Nutrition
United States
Over 6 years using the app
Edited June 17, 2020

ReCharge is a simple to use app for creating subscriptions. Customer service is responsive and will help out during installation and if you can't figure something out. It's absolutely a steal, considering it is has such a generous free plan.

Soapnut Republic
Singapore
Over 1 year using the app
October 11, 2019

So far so good! Working as planned, and I've received prompt replies from customer service when I had questions.

FORK & MELON
United States
25 days using the app
October 17, 2019

We use this app to make it easier for the customer to get their products. The fire and forget is great for busy people or people that don't want to constantly be online.

Red Clover Coffee
United States
4 months using the app
October 17, 2019

So far my favorite thing about this app is their speedy customer service! That means a LOT, especially as time can be so sensitive when dealing with changes that impact orders. So far, I've been really happy and we've had zero customer complaints or confusion. THanks!

Abundant Earth Labs
United States
30 days using the app
Edited March 9, 2020

Great customer service. They are super helpful and responsive. We were able to fix our issues in no time.
Also, the onboarding process was great with Rob Tevlin leading the implementation on the Recharge side. We are on the headless Shopify and the integration with Recharge was actually one of the easiest one given the complexity of our site's architecture. Great app, great service, great product. I highly recommend!

Strivectin
United States
10 months using the app
October 21, 2019

The app is super functional. Love that they built a new subscription trial feature into it. Seems like a pretty common scenario. It's a little confusing to set up, but if you watch the youtube vids you'll be able to get through it.

What is REALLY awesome though is the tech support. They bent over backwards getting their system to work with my theme. Can't say enough good things about them. If you're on the fence, don't be. You'll be in good hands with the Recharge folks.

Body+Mind+Spirit
United States
13 days using the app
October 30, 2019

The app is great and the customer support is even better. Can't recommend enough. App is easy to use and the support team is capable and available to help tailor the app to your needs.

Walking T Beef
United States
2 days using the app