Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

October 5, 2018

This app is a great way to keep our subcription service running smoothly. And their customer service is very prompt and helpful!!

BodyHealth
United States
17 days using the app
Edited October 17, 2018

I use this app for recurring charges and it does what it says and is easy to use. They were willing to work with me on pricing when I used it on multiple sites which I really appreciated. They are also VERY speedy with responses to any issues or questions I bring up.

Natty Nutrition
United States
3 months using the app
October 19, 2018

Reluctantly writing a review as this app is my secret weapon. Customer retention is a lot easier than converting new customers. This is the juice.

Outdoor Concepts
New Zealand
7 days using the app
November 9, 2018

We have been using this app for our subscription. They have extensive features that can enable us to do a number of things with ease. I don't even need to hire another external developer to help. And their customer service is great, very precise and caring. Recommended to shops who want to do subscription service.

BornTea
Hong Kong SAR
Over 1 year using the app
Edited November 12, 2018

Not only is the ReCharge app a great tool for our online store, but customer support really cares. We had a screw up where a team member had subscribed to ReCharge in an old version of our shopify store and didn't notice that we were being billed for that subscription as well as our operational storefront for a few months. All we had to do was email customer support about our goof up and ReCharge refunded all of the money immediately. It was that easy. They really operate with integrity!

Tom & Jenny's
United States
11 months using the app
November 18, 2018

This app is super easy to set up and use. Great features. Great customer service, too. I ran into a problem setting up the subscription widget, and ReCharge promptly helped me sort it out.

Jones Coffee Roasters
United States
About 2 years using the app
November 19, 2018

I had been trying to implement another subscription application since August. While they were helpful, the implementation didn't work right.

With the holidays quickly approaching, I decided to look into alternatives. Over the course of one week and multiple calls, the ReCharge onboarding team helped me get my site operational.

Thanks, ReCharge, for the exceptional support.

Serve Coffee

Serve Coffee
United States
14 days using the app
Edited November 21, 2018

The app is great and recharge offers the best customer service! I really enjoy the ease of monthly billing thru recharge and now how it links with Mailchimp. The recharge team is so responsive and their app has been able to let us grow our subscription business!

Biondivino
United States
About 3 years using the app
Edited July 2, 2020

I like how simple the app is to use and manage. And the team have been great answering questions.
The step up to pro really gives us a huge amount of reporting data and flexibility in customising the customer portal.

Mama Bamboo
United Kingdom
Almost 2 years using the app
Edited November 24, 2018

I've been a developer for 18 years, and this is the speediest tech support I've ever encountered. Kudos to Gordon!

Ainsley Rodriguez
United States
1 day using the app