Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

December 4, 2017

Fantastic customer support. Very quick response from Diego! He helped me get my account up and going so that I can focus on selling coffee! I almost went with Bold's subscriptions app but now I'm glad I went with ReCharge.

Bella Goose Coffee
United States
5 days using the app
December 12, 2017

They have always been very helpful whenever we have any questions or concerns and their platform is great.

Zox I
United States
7 months using the app
December 18, 2017

A+, and absolutely amazing customer support!

Sonic Edge
United States
10 months using the app
December 22, 2017

Love the new app. We just launched. We are capturing more business. If you are using authorize.net the process can get tricky but the staff at Recharge is all over it. They would get back within an hour or so or early next day on all my questions. They even did a little coding on the back side for me. Definitely recommend this app.

Drchristianson
United States
23 days using the app
December 29, 2017

Awesome customer service! Really quick and helpful responses.

Madelinetosh
United States
8 months using the app
January 9, 2018

The app is so easy to use and it keeps getting better. The ReCharge team seems relentless in its pursuit of creating the perfect subscription app. The support is AMAZING. We feel totally spoiled by the attention we get whenever we go to them with questions. For our monthly and quarterly box subscription business this app has really upped our game. We highly recommend!

Litjoy Crate
United States
4 months using the app
January 25, 2018

I am a web marketer, not a developer and with my past experience, I know hard to setup subscription. I wanted to achieve free-trial to monthly subscription setup on my site. I was informed that there was a function so called trial period workflow. Again, I don't know anything about coding or development so I had pretty hard time understanding the whole process at the beginning. However the support person, Gustavo was trying to understand my needs and guide me through the final setup and testing. Their product and customer support are both amazing! I am highly satisfied! Thanks!

40momtobe
United States
9 days using the app
February 1, 2018

I'm happy with this app. I had questions as I went through the implementation process and their support team was very helpful. They even offered to get on a call with me (which we did) to answer any questions that I had. Wonderful support and a great app!

Lj Artisan Designs
United States
19 days using the app
February 5, 2018

Love recharge. It is easy to install and the customer service is fantastic!

Knottyfloss
United States
20 days using the app
February 6, 2018

Definitely the best app and customer service I have seen on Shopify! Excellent! :-)

Junoandme
Germany
16 days using the app