Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

September 30, 2020

ReCharge has been a great platform to launch our subscription business. They are very responsive to support questions and do their best to help with any queries or adaptations we ask for. We look forward to the increased functionality when we move to Recharge Pro in the near future.

Garden Street Gin Club
Australia
About 1 year using the app
October 1, 2020

We run 90% of our business on Recharge. Katrina was super helpful and provided screenshots so it made my job really easy! She was also very responsive. :)

Elix
United States
11 months using the app
October 1, 2020

The app is great and provides us with everything we need around subscriptions, and the service outstanding.

Dirty Knees Soap Co., LLC
United States
Almost 4 years using the app
October 1, 2020

Really happy with the new engine improvements and the help recharge team gave us in implementing them.

Pod & Parcel US
Australia
10 months using the app
October 5, 2020

Crucial app for our business, and have had great support throughout. Big ups to Nathan especially. Always look forward to new updates and features too.

Organic Ease
Australia
Over 3 years using the app
October 5, 2020

My first time using a subscription app and the help that I received was quick and straight to the point, if I needed to give more information on an issue someone else would jump in if the original poc would be away. Someone would also check back with me to make sure that issues was resolved and many times provide further documentation for me to review. Software integration with Shopify was quick and easy to install. I have only been using it for 2 weeks and extremely happy with the app, customer service and the ease of use for a newbie to the subscription service business.

Southern Dirty Girls Soap
United States
14 days using the app
October 7, 2020

We have a subscription option for our product. Since changing our shipping rates, we had some issues with that feeding into older orders, but Recharge's customer service was really responsive and helped us fix the issue right away. I was really impressed.

Hekate
Canada
3 months using the app
Edited October 7, 2020

We love this app! It's worked well to provide a product subscription option for our customers. Their customer service is excellent. We would recommend!

Healus Health
United States
9 months using the app
October 7, 2020

shoutout to Clay for an excellent customer service with follow ups to make sure there are no issue. Couldn't ask for better.

Zab Café - Zab Coffee Roaster
Canada
About 1 year using the app
Edited September 12, 2025

Bryan Nguyen provided excellent customer support. I had a payment processing issue and he resolved it. I appreciate that he explained what was happening and how he found the solution. He got us back up and running on a Friday afternoon and I couldn't be more grateful!

Strava Craft Coffee
United States
About 5 years using the app