Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

September 16, 2020

Very good and fast CS. Nikola helped to install it on a new theme less than a day from me emailing them.

GenePro Protein
United States
Almost 2 years using the app
September 17, 2020

This app has been great with allowing us to supply a recurring subscription to our customers. Javaughn was amazing with customer service and helping us quickly resolve any issue that we came across.

Airware
United States
Over 5 years using the app
September 18, 2020

Really great customer service and support! They were willing to take the time to make sure we understood the ins and outs of their service, and we're looking forward to their integration with Shopify.

There's a few hurdles with promo codes that still need ironing out, but we appreciate their willingness to jump in to help us get the best solutions for our store.

Supply
United States
8 months using the app
September 18, 2020

Stefan was instrumental in helping us complete our migration. excellent communications and service - we could not be happier!

Utiva
Canada
About 2 months using the app
September 18, 2020

After realizing that we had 2 stores to migrate, I was lost and Stefan helped me get through the entire process step by step. I could have never gotten this done without his help! Thank you, Stefan!

Utiva
Canada
About 2 months using the app
September 21, 2020

Great app and super support - def recommend.
Javaughn Langlois is most helpful with support and great comms.

Tiki Tonga Coffee
United Kingdom
Over 1 year using the app
September 22, 2020

I needed to reset my SKUs, and the support was very fast and helpful. Makes a big difference. Thanks, Recharge!

Writer's Block Coffee
United States
Over 1 year using the app
September 23, 2020

The customer service is awesome! I ask them questions via email all the time and they are so quick to respond.

Euro Reflections
Canada
About 1 month using the app
September 25, 2020

Great experience with customer support today - they set us straight and did so with speed and thorough explanations. Thanks guys!

Bernie's Perfect Poop
United States
11 months using the app
Edited September 29, 2020

Stef, was very easy to work with. His knowledge was like pin point precision. He has been very helpful, and I look forward to continuing to work with him and Recharge, thanks for all your help. I have enjoyed using the app and the customer services was just what I suspected. FANTASTIC!!! Anyway, thanks again for making my experience a good one so far.

Damsel Catalog
United States
8 days using the app