Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

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Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

September 1, 2020

We are currently using ReCharge + Shopify as we move away from a different subscription box platform. While there is a learning curve and it isn't always completely clear on how to properly format (for me anyway), ReCharge's support team has always answered, followed up, and/or solved any issues we had very quickly. Stefan from their engineer team was able to get on the phone with us and walk through some migration questions we had. Their team has made it a much less painful transition than I expected. Thank you!

THE STEMCELL SCIENCE SHOP
United States
6 months using the app
September 3, 2020

ReCharge offers a great subscription product that's helped Ruby grow our subscription based coffee business exponentially.

But even more than the product itself is the support: ReCharge customer support is fast, efficient, and extremely helpful.

Ruby Coffee Roasters
United States
7 months using the app
September 8, 2020

Recharge has been great for our small business and we simply couldn't function without it. Their customer service is exemplary and I wanted to thank Gordon on the customer service team personally for being so supportive and helpful.

Ancient Wine Guys
United States
Over 2 years using the app
Edited September 9, 2020

We, a charity in the mindsports & education sector, have used ReCharge for the first time to build a Subscription payment system with our existing Shopify store - and the experience has been very good. Not only do the systems work reliably, but all my questions and concerns were answered very promptly, accurately and in a emphatic, progressive manner by Christophe, Bogdan & Sukhman. Moreover I got the feeling that my "tickets" were not stand-alone and that the ReCharge support team work well together understanding my journey with ReCharge. Having run technology support teams myself (Red Hat, Google) and know how much work goes into making superb customer experiences, I have to take my hat off to these guys! ReCharge tech support - brilliantly designed and done :thumbsup:

The Bridge Warehouse
United Kingdom
2 months using the app
September 9, 2020

This app is intuitive and extremely easy to use and set up. It practically integrates itself - there's nothing too tech-y or difficult to do to get it to work. They have fantastic support, too. I asked a question and it was answered and solved for me within mere hours. Joel was my support specialist, and he was awesome, thorough, and extremely efficient.

Organic Soak
United States
September 11, 2020

Integrating ReCharge was a breeze. The support team is always super quick to help. Would recommend to anyone considering subscription!

Clark’s Botanicals
United States
4 months using the app
Edited September 14, 2020

This app works. It's very easy. I was alarmed though when I checked my billing to learn I was getting charged an additional $40 per month for an upsell of support which I was not utilizing at all. I reached out to customer service and they quickly looked into it and refunded me. I wanted to share they not only is it a good software but they are honest. .

Adrian Brambila
United States
6 months using the app
September 14, 2020

Great system! I wish Shopify had a system, because you can't use shoppay with ReCharge right now. As an overall it is a great system though

vitafive
United States
Over 2 years using the app
September 14, 2020

So far so good. We recently migrated from Bold to ReCharge and the ReCharge staff could not have been more helpful. Mat on the solutions consultant team and Nick on migrations team answered all the questions we had in a timely manner and made the transition as smooth as possible. We are excited to be up and running on ReCharge Subscription!

The Good Patch
United States
3 months using the app
Edited September 15, 2020

We are loving this app so far! Great customer support with a few minor installation issues. Looks great and works great on our site! Our customers are now able to sign up to subscribe and save on our consumer good products with a simple click on the product page. Very easy to use and helps make our site that much more successful.

Molly’s Suds
United States
27 days using the app