Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

December 22, 2020

Great features, great support! Serviced by Nikola. Recharge has helped us acquire and retain a ton of regular customers.

Drikbeer
Denmark
6 months using the app
Edited May 22, 2023

Excellent and speedy customer service from Chris, thank you for your support! Response time was fantastic and dealt with the enquiry with one hit.
Alfie

The Turmeric Co.
United Kingdom
Almost 4 years using the app
Edited December 23, 2020

We've been very happy with the stability of the subscription engine and particularly the support we've gotten from them. Lately when having to open a UK storefront due to Brexit we had the most amazing support even during the last two days before Christmas and long after office hours. I am very grateful for this level of concern for us as a customer.

Puori UK
Denmark
7 days using the app
Edited September 28, 2021

Such a fantastic customer service. Sweet and helpful and always on point with updates on a timely manner.

Puori EU
Denmark
About 2 years using the app
Edited August 23, 2026

Recharge has been a stalwart partner, always ready to work with us to find solutions for custom setups and consistently prompt in their responses to tickets.

Apothékary
United States
Almost 8 years using the app
December 27, 2020

Great app, easy to use and customize, and it was a big improvement over a competitors app we were using. The best part, the support is always responsive and friendly!

Speedwell Coffee
United States
Over 2 years using the app
Edited August 24, 2021

George O. did great at answering my questions precisely in a timely matter. This helped me resolve my issues quickly and get back to normal operations. It was a great experience for me.

SugarMeSmooth
United States
Over 2 years using the app
December 29, 2020

Recharge is pretty simple to use and has great customer service. I would recommend this app if you are looking for a good subscription option to your website.

allstarvip
United States
11 months using the app
January 4, 2021

Great support - quick and effective on any of our issues. Anytime we have an problem with the app we're able to get help.

ASYSTEM
United States
Over 1 year using the app
January 4, 2021

The support is fantastic and super quick. I've needed help several times, and their response time always amazes me. Very few companies offer this type of service.

BirDelicious! Origins Wild Diet®
United States
Almost 3 years using the app