Reviews (3,146)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.
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Great app with great customer service! Whenever you have a question, it only takes minutes to hours until they get back to you.
We've been using this app for a number of years for subscription services and it is pretty seamless. If we don't know something, we just ask support and they respond quickly with either an answer or recommendations/resources.
Great customer support! I had an issue with a notification email and their support team helped all the way.
Great support from Recharge, quick to respond and to sort issues. Their team is always understanding and helpful
Big shout out to Jessie M for the super fast and friendly help I've had updating the app settings! Thanks a million!
We had a bunch of subscriptions that needed to have their subscription product updated due to an accidental deletion of the original product. I reached out to ReCharge support and they responded SAME day. Even more impressive is that this experience is pretty much the norm with ReCharge -- they've ALWAYS been hyper responsive and their responses are always detailed and specific, leading directly to a solution. Wonderful support. :-)
Jessie M provides amazing customer support, which is a big reason why we use this app. They're constantly working to make things better and truly care about their customers.
Extremely prompt responses, usually same day. Helped us with updating our quarterly billing schedule with ease.
I can hand on heart say that this is one of the best customer service experiences I have ever received. I recently reached out to Recharge because our original app installation was no longer active and I had the absolute fortune of contacting Kyle Turner at Recharge, who was so knowledgable and helpful! He raised a ticket and went out of his way to get the issue resolved very quickly. Recharge - you're a great app but not just that - you also obviously hire truly exceptional people as well. I am so impressed, a huge thank you to Kyle and the team.
Great and helpful customer service that always answers really fast! They really care about helping you.
