Reviews (3,145)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

January 27, 2021

Hey a BIG thank you to Filip S. who helped me set up my ReCharge after getting a new laptop! Such quick and helpful advise. Thanks so much!

Hunter and Gather Foods
United Kingdom
About 1 year using the app
Edited January 27, 2021

Customer support very reactive and usually have solutions. Today they have sorted out the EU tax position for a UK company.

Lumity UK
United Kingdom
Over 5 years using the app
January 29, 2021

Stefan M. was extremely helpful in making the migration into recharge a seamless process! Excited to get things rolling on the new platform.

Pricklee Superfruit Water
United States
5 months using the app
January 29, 2021

Recharge is a great out of the box subscription app and the staff has been very helpful. I certainly recommend them if you are looking to expand your subscription business.

SaltWrap Store
United States
14 days using the app
January 30, 2021

Fast response and very helpful. I wanted to figure out how to set two different prices for my subscription and one time purchase and I got that figured out.

Moon Frost Jewelry
United States
11 months using the app
February 1, 2021

App really works well for us. It can be a bit fiddly but he support is great. The friendly Byron C helped us when we had some trouble and now it's working smoothly again. Recommended.

Trebuchet Magazine
United Kingdom
9 months using the app
February 1, 2021

We're using this app to help capture repeat orders and it's doing very well for us. The support team is very helpful with all our concerns and issues.

daring foods
United States
About 1 year using the app
February 2, 2021

The migration went better than we expected. Also, Stefan from the support team goes above and beyond to help me migrate. Great work!

Feel Like Beauty Skincare
United Kingdom
2 months using the app
Edited May 17, 2022

Alicia J was extremely helpful in getting my issue sorted quickly and efficiently. Alicia you are a life saver! 10 out of 10 stars!

TAYST COFFEE ROASTER
United States
Almost 6 years using the app
Edited April 3, 2024

I had a great experience with Nena who helped me troubleshoot some issues I was having with the RechargeSMS app. She was very responsive and answered any additional questions I had. I feel good about the support that she provided me with. Thanks Nena!

Bread SRSLY
United States
Over 8 years using the app