Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

February 5, 2025

Recharge support was quick and helpful. They responded fast, understood the issue, and provided a clear solution. The whole process was smooth, and I appreciate their efficiency. Great support experience overall!

Natu.Care
Poland
Over 1 year using the app
Recharge replied February 11, 2025

Thank you so much for sharing your feedback.

- Ty Bailey | VP of Services

November 11, 2024

Great Team Support! I was struggling with some domain problems and the team support (Irving) helped me to resolve them. I recommend 100%

Terre D’Arômes
Belgium
9 days using the app
Recharge replied November 25, 2024

Thank you so much for the five star review and the shout out to our support team!

- Ty Bailey | VP of Services

Edited August 22, 2025

The support was perfect and reply very quickly !

Réglo
France
Over 3 years using the app
Recharge replied September 30, 2024

We appreciate your review!

- Ty Bailey | VP of Services

September 25, 2024

Thanks for your quick and very sharp help when I contacted the customer service !

onday
France
13 days using the app
Recharge replied September 30, 2024

We appreciate your review!

- Ty Bailey | VP of Services

September 12, 2024

Great experience overall and customer service really helps! I was having a problem and Roberto was amazing and very helpful

Barkyn
Portugal
Almost 2 years using the app
Recharge replied September 16, 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

June 17, 2024

Great support from Juan C. with great explanations.
Quick replies and very good advice on the technical part.
I totally recommend :)

Mium Lab
France
Over 3 years using the app
Recharge replied June 25, 2024

Thank you for the five star review - and the shout out to Juan!

- Ty Bailey | VP of Services

April 3, 2024

Fonctionne bien mais les abonnement sont trop dispendieux.

Skinzy skincare
Canada
Over 2 years using the app
Recharge replied April 8, 2024

We appreciate you taking the time to leave a review!

Ty Bailey | VP of Services

March 14, 2024

Great help from Miley, great Customer Success !

Bleen
France
About 2 years using the app
Recharge replied March 21, 2024

Thank you for taking the time to leave a review and a shout out for Miley!

- Ty Bailey | VP of Services

Edited September 9, 2025

Thanks to Juan for the detailed and fast resolution! Kudos to the Recharge team. :)

Intimate Rose
United States
Over 6 years using the app
Recharge replied February 12, 2024

We appreciate the shout out to our hardworking support team!

- Ty Bailey | VP of Services

Edited August 18, 2025

Excellent customer support, shout out to Christian that has done an amazing work for us in January!!

And I think this is also the 2nd or 3rd time I’ve interacted with Milutin, and he’s incredibly insightful. He provides real help and is truly extraordinary, thank you!

Pacha™
France
Over 2 years using the app
Recharge replied January 29, 2024

Thank you for the review and the shout out to Christian!

- Ty Bailey | VP of Services