Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

January 28, 2021

Excellent service!! We had a very particular case and we received more support that we could possibly wish for! The app does everything we need and is super flexible. The integration with our own app was easy and efficient!

Moov en Ligne
Canada
About 1 month using the app
Edited February 9, 2021

My company uses this app for subscription services. I have opened many help tickets before, but Alicia J was by far the most helpful, she answered each of my questions with depth and understanding. I appreciate this type of customer service interaction because my role is also in customer service. Thanks Alicia!

Swisse Vitamins & Supplements
United States
Over 1 year using the app
Edited February 10, 2021

I use this app for monthly subscriptions on our website. It is user friendly and even when there is something I don't know how to manage, their support team is prompt and very helpful.

Outstanding Foods
United States
About 1 year using the app
February 22, 2021

Great app, easy to use. The support team was really helpful and quick to respond when I needed some help!

Zero Waste Club
United Kingdom
7 months using the app
April 8, 2021

The support team is awesome! They respond immediately and helped me above and beyond! The app is seamless and user friendly too.

ABS Protein Pancakes
United States
Almost 5 years using the app
June 1, 2021

Recharge has been incredibly useful and the IT support desk are prompt and helpful with questions I have had.

Bearded Baker of Inverloch
Australia
10 months using the app
June 23, 2021

We had a few issues to work out in the beginning but customer support has been amazing throughout the process. We have to give a 5 star shout out to Tyler at Recharge, he has been so helpful and we wouldn't be where we are today without him!

BootayBag
United States
About 6 years using the app
June 28, 2021

Great app, even better support! Without recharge the alternative would be a web of services badly strung together. 5 stars from us

Neetfield Market Garden
United Kingdom
About 2 months using the app
Edited November 13, 2021

Such an easy app to use, and the support is awesome! AJ was soooo helpful and fast. I'm super excited to start using this app to help me scale my subscription box company (LaLa Horse). 2021-11-13 Update... Today Tigist helped me with a few questions I had and the service was so fast and helpful. I just can't say enough great things about this app and this team!

LaLa Horse LTD
United States
5 months using the app
Edited October 5, 2022

Gordon has been such an amazing help for us. Any time I reach out for assistance, he responds quickly and ensures my question or concern is addressed. Incredible service!

Outlaw: Bring the scents of adventure to every moment
United States
Over 7 years using the app