Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

Edited July 29, 2020

In the middle of midnight web development I experienced issues with the subscription option being added to my product page. I immediately sent a brief email detailing my issue and when i woke the next morning, I received email correspondence by 9am. Very swift and effective in solving my problem. The rep Javaugh Langlois was extremely friendly and effective. He also willfully assisted with an oversight error i had not noticed and corrected that for me as well. This was my very first encounter with ReCharge. The swift trouble shooting support from staff members that are eager to help is certainly enough to keep me wanting to allow this budding partnership to continue. Very pleased with the assistance I received. 5 stars for sure. Thanks Javaugh!

London Organics
United States
23 days using the app
August 29, 2020

ReCharge is a simple and effective subscription system. Their support staff are highly responsive, and I recommend using them if your site needs a subscription service.

VelocitySciences
Canada
Edited September 16, 2020

Migrating platforms is never easy. And when you have thousands of customers and substantial recurring revenue at stake, the process can be overwhelming. The team at Recharge was super helpful and with our team the whole way through, and helped us to get up and running as quickly as possible. We are pleased to have Recharge as our partners.

Collective Laboratories
United States
6 months using the app
Edited October 8, 2020

This app is great. No issues. I enjoyed using it and talking with the customer service rep that was assigned to me.

J BRAND BEAUTY
United States
7 months using the app
October 12, 2020

Love the app, love the customer service. If you are looking for a recurring payment app, I highly recommend Recharge!

mintMONGOOSE Jewelry Subscription
United States
October 13, 2020

I love this app it’s perfect for my small business and what I’m trying to achieve. I had an issue on my end and Chris Grube was phenomenal in helping me get it resolved within a few hours.

20SOMETHING BTQ
United States
5 months using the app
October 23, 2020

Stefan Marković was very helpful! He was so informative and is such a big help with migrating from Bold to ReCharge. He was super nice and very professional, I really appreciated his help!

obbeans
United States
3 days using the app
November 12, 2020

Great support through the onboarding process. Has done everything we expected for supporting our subscription offering. The new theme for the subscriber portal is a huge improvement.

Oakland Coffee Works
United States
4 months using the app
Edited June 28, 2021

Customer service has been great and the move to the integrated Shopify checkout is a lifesaver! A huge part of our business is subscriptions and this fits the bill.

MANTRA Labs
United States
About 1 year using the app
January 25, 2021

Very good support by Denis R. Helped fast and helped with every question I had and fixed all problems.

FOS Drinks GmbH
Germany
7 months using the app